Systems
What Special Flag Do You Attach To Your RTS?
RTS
What is the delivery cut off for a package marked 2Day service going to a residential address?
8 PM
How does time spent researching an account impact the rest of the sales cycle?
Shortens it
What was the original longform name of FedEx?
Federal Express
Which leader is known as the "Discount Queen"?
Andrea Wager
What Does RTS Stand For
Refer To Sales
An alternative service for a customer shipping a large item via Ground services paying hefty accessorial fees would be
Freight Box
Which of the following is a buying motive?
Having peace of mind
What company did FedEx buy in 2004 and rebrand as FedEx Office?
Kinkos
Which Senior Manager is a fan of the Dallas Cowboys?
Dareen Campbell
What button must you make sure is checked to receive credit for your CSC
The Completed Box
One Rate prices are based on a combination of
Package type, service, delivery zone
How does proper application of the selling process assist in closing the sale?
It makes the process easier
What year did FedEx begin operations?
1973
True of False: You don't have to clock out for your breaks because you are paid for them?
False, You must clock out for ALL Breaks and Lunches
What date should you use for your Ship/Resolution date?
The Date You Asked For The Package
What is the maximum weight limit per piece for FedEx Ground and FedEx Home Delivery?
Both are 150 pounds
What is the key function of demonstrating your proposed solution to a customer?
Presenting Value
What year was FedEx founded?
1971
Which Senior Manager grew up travelling with his family on a bus as part of the "Gospel Partridge Family"?
Randy Goff
What is the name of the Sales Platform we use here in FedEx?
ISell Lightning
Which of the following scenarios best describes the typical life cycle of a FedEx Express package?
Shipper>Origin Station>Hub>Destination Station>Recipient
What are the six universal buying motives?
Save Money
Make Money
Survival In The Marketplace
Save Time
Peace Of Mind
Enhance Image
Where was FedEx Originally Founded?
Little Rock, Arkansas
What is the name of the Kronos link we use to approve our time cards?
Kronos V8 Production