Show:
Jerry Beyl
FedEx Ground
(RPS)
FedEx Express
Project
ARISE
Competitors
100
What is Jerry Beyl’s position at FedEx?
Worldwide services director
100
What year did FedEx acquire Caliber system (RPS)?
1998
100
How many levels are there in the FedEx Express Sales Structure?
6
100
What is ARISE short for?
Achieving Revenue and Information Technology Synergies across the Enterprise
100
United Parcel Service (UPS) is also known as?
“Big Brown”
200
What experience makes Beyl ideal for the job of redesigning the sales units?
Roadway Services
200
How many levels are there in FedEx Ground?
3 levels
200
When did Federal Express begin its first night of operations?
April 17, 1973
200
“________” referred to any hardware or customized software that was provided to customers to enhance their shipping capabilities.
“Customer-facing information technology”
200
In july 1999,”_____” stood as the world’s largest delivery company measured by either volume or revenue.
UPS
300
Who assigned Jerry Beyl to lead the team that would redesign the FedEx Express and FedEx Ground sales units?
Mike Glenn
300
82% of the average FedEx Ground account executive’s compensation came from this.
What is salary
300
As of 1999, how many account executives does FedEx Express have?
2,200
300
Who kicked off project ARISE?
Fred Smith
300
Which delivery service is a government supported entity?
USPS
400
How long does Beyl have to finish the project?
3 Months
400
How many account executives does FedEx Ground (RPS) have?
800
400
Described as “the most critical internal initiative at FedEx in 10 years.”
Project ARISE
400
A key aspect of ARISE is the consolidation of what two companies?
Fedex and RPS
400
“____” is a European express-mail carrier.
DHL
500
Beyl believed “nothing grabbed people’s attention more quickly than __________________.”
Compensation Issues
500
A FedEx Ground salesperson must reach this minimum percentage in order to qualify for incentive compensation.
50% of his/her plan
500
What is the compensation of the average Express account executive?
70% salary with an additional 30% in incentives and bonuses
500
One motivation for FedEx to implement Project ARISE was that their main competitor, UPS, did not have __________________.
Separate Express and Ground sales organizations
500
When founded in 1907, UPS provided private messenger and delivery services where?
Seattle, Washington