Sponsor Engagement
The Playbook
Who Do I Ask?
Name That Team
Potpourri
100

This artifact sets expectations, provides process and deliverable overviews, and addresses common pitfalls for IT project sponsorship.

What is the Sponsor Toolkit?

100

What page in each lifecycle explains the process to move from one phase to the next?

What is the Gateway page?

100

I've been assigned a project to lead the technology build for a new clinic and need to understand what was done during the Demand lifecycle (Pre-flight checklist). 

Who is the Portfolio Manager?

100

The group of individuals responsible for ensuring functionality of the build (e.g., unit, integration).

What is the Quality Team?

100

Other milestones are incremental steps towards this eventual milestone.

What is the Go Live milestone?

200

This sponsor type is typically an executive director or above, champions the project, ensures adequate resources, and serves as a communication link between the project team and other strategic-level decision-making groups within the organization.

Who is an Executive Sponsor?

200

At least one of these meetings are required for every project but some projects can have multiple to allow the team to align on the risks associated with a key upcoming milestone event.

What is the Go-Live Readiness Assessment (GLRA)?

200

I want to take an extended vacation (>3 days) and need to talk through my project transitions to ensure everything is covered in my absence.

Who is my next level leader & portfolio manager(s) & the covering project manager?

200

All IT projects are required to have a technical security design review performed when indicated on the work planning document. If one is not completed, the PM completes a ServiceNow ticket that goes to this team.

What is the IT Security Architecture team?

200
Project artifact that is expected to be shared by noon each Friday.

What is the Project Status Report?

300

This framework is used to ensure efforts to resolve issues/risks/concerns have been addressed with the IT and IT Executive Sponsor(s) before escalating to the Business and/or Executive Sponsor(s).

What is the IT First Framework?

300

This status tracker may be provided to the PM upon project hand-off with some initial information provided by the PfM.

What is the IT PMO Artifact Matrix?

300

I've sent two requests for resources to the resource managers within the scoping document but am not receiving responses.

Who is my next level leader?

300

This team is dedicated to empowering our professional colleagues with the knowledge and tools needed to optimize patient care through the adoption of technology.

What is the Clinical Informatics (CI) Team?

300

These two teams have specialized resources that may need additional information before assignment.

What are the Wintel and Networking Teams?

400

The last four slides in the Sponsor Toolkit are designed to provide these to enable partnership between PMs and their Sponsor(s) but shouldn't be considered exhaustive or required.

What are Safe Questions?

400

This new lifecycle phase begins at the closing of a project and is used to track business objectives.

What is the Measuring Phase?

400

I have a domain specific question about my project.

Who is the Portfolio Manager(s)?

400

This team provides a statement of project requirements that is assessed and documented in a formal meeting and provides input into the planning phase of a project.

What is the Solution Architecture team?

400

Name four of the six Froedtert Values.

What are Value People, Work Together, Act Now, Own It, Break Through, and/or Deliver Excellence?

500

This individual is a partner to the IT Project Manager throughout the lifecycle of the project and can be an integral contributor to developing a get-to-green plan.

Who is the IT Sponsor?

500

The first active project deliverable that establishes the components of the triple constraint and is an effective tool in mitigating the risk of 'scope creep'.

What is the Project Charter?

500

I am making a project management specific decision about my project and want to run it by someone before taking it to my sponsors.

Who is my next level leader & portfolio manager(s) (&/or another project manager on the team)?

500

This team empowers and advocates for the people side of change which can lead to more sustainable outcomes.

What is the Organizational Change Management (OCM) Team?
500

This is the first system we will be integrating across the North and South Regions.

What is the Enterprise Resource Planning (ERP) system?