Convenience Fee
This is FareHarbor’s standard convenience fee.
What is 6%
Canadian credit card rate is this percentage + 30 cents.
What is 2.7% + 30c?
This is the standard API fee percentage
What is 2%
Flat rate Sites pricing applies to these tiers.
What are Tier 0–1?
Dock pricing includes this convenience fee by default.
What is 6%
This fee is online-only and cannot be changed in deals.
What is the convenience fee
The 3% fee is refunded only on full refunds.
True or False
True
This type of bookings are excluded from the 6% direct booking fee
What are OTA/affiliate bookings
Flat rate pricing costs this per year (or x /month)
What is $500 a month or $5,000/year
Dock fees can be shifted to this instead of a convenience fee.
What is a CC rate increase?
Clients may utilize _____ for Alternative Payment Methods like Venmo, while still using Stripe as their primary payment processor.
What is Paypal
This fee applies when collecting remaining payment via a payment link sent to the customer.
What is a 3% booking fee
Name one additional value provided by API fees besides connections.
Increased support: We’re committed to faster support times.
Improved API connections: Continued investment in the reliability and efficiency of our OTA connections.
Dedicated service: More tailored support for your API needs.
This is the setup fee for FH Sites flat rate
What is $500
Private event fees are applied in addition to this
What are credit card processing fees
This fee applies only if a client has been live 12+ months and did under $35K in online bookings.
What is the 6% direct booking fee
Mexican credit card rate is this percentage + __.
What is 3.6% + $3MX
Revenue from the API fee is commissionable to Account Executives.
True or False
True
Tier 2+ clients on Essential typically pay this additional booking % OR CC rate
What is +1%
A Tier 4 client:
Total processing fee = ?
What is 3.9%
A client:
Does the 6% direct booking fee apply?
yes, it applies to all direct bookings
As of 2026 There is some negotiability with higher tier clients.
True or False
True. Has always been that way. The 2026 was to throw you off a little bit.
Sales made via the FHDN API via connected OTAs pay a ______ commission.
What is 25%
A Tier 3 client is evaluating Premier/Growth. What extra booking % might they see?
What is +2%?
A client wants to avoid a visible 6% Dock fee for customers. What can you propose?
What is shifting cost into CC rate instead of a convenience fee