ECP & ISELECT
How many services does ECP 84 mos 120,000kms cover?
What are the recommended intervals? (time vs kms)
- 6 services
- Every 6 months or 8,000kms
Which Tire and Rim provider covers Run-Flat vehicles?
Toyota Tire and Rim
What is the main difference between Wear Pass and Wear Pass Plus?
Ability to make repairs during the coverage period
What are three key benefits of the Rust Module?
- Will not void their factory warranty
- Transferrable from one vehicle to the next
- Lifetime warranty
Can you purchase Gap on a lease?
Can you purchase LDW on a lease?
- Yes
- Yes, but only if there is negative equity.
What is the cancellation period for ECP versus ISelect?
ECP - 60 Days
ISelect - 60 Days
What is the total aggregate amount for repairs/replacement in the Tire and Rim coverage period?
$5000
With Appearance Guard, how much do they cover for Windshield Repairs?
What does Pat cover at Oakville Toyota?
$500.00 Insurance Deductible
Oakville Toyota will pay the difference
Two Part:
Is the Rust Module Transferrable?
Is the warranty of the Rust Module Transferrable?
Yes, the Module is transferrable from one vehicle to another vehicle
Yes, only if the Rust Module stays on the same vehicle and it is from one owner to another.
What is the maximum deductible covered by LDW and Gap?
What is the amount of the loyalty credit for both?
- $1000
- $1000
ECP covers Tire Swaps/Tire Rotations.
However, there is a stipulation. What is it?
The Winter Tires need to be on rims.
What is the Rim coverage that comes with Symtech Tire and Rim?
What is the Rim coverage that comes with Toyota Tire and Rim?
- Repair or Replacement due to Road Hazard Damage
- Repair or Replacement due to Road Hazard Damage or Cosmetic Damage (if appl.)
What is the maximum excess Wear and Tear charges that are waived at lease end for Wear Pass and Wear Pass Plus?
$5000.00 and $7500.00
What is the difference between Regular Sharkskin Exterior Protection and Apex?
Full Ceramic Coating (instead of Semi Ceramic Coating)
There is one stipulation on the purchase of LDW for a customer who is purchasing a used vehicle.
What is the stipulation?
They must be financing through Toyota Credit Canada.
What is the longest term coverage for ECP?
What is the longest term coverage ISelect?
- 84 months
- 120 months
Toyota Tire and Rim covers any brands of tires purchased outside of the dealership.
What is one brand they do NOT cover?
Canadian Tire - any tires made with Canadian Tire rubber
How many Key/Remotes can be replaced with Wear Pass Plus?
How many Key/Remotes can be replaced with Appearance Guard?
- 1 total
- 2 total
If I buy a new vehicle and I just buy the Sharkskin Exterior Protection, do I get Rust protection?
Yes, you receive Surface Rust Protection for a limited time.
How much negative equity does LDW cover on a lease?
How much negative equity does Gap cover on a lease?
- $10,000
- $50,000 or 150% loan to value
There is a new Extended Warranty that we provide for aged units?
What is it called?
DriveOn
There are two key differences between Tire and Rim with Toyota and Symtech.
What two items does Toyota offer with their Tire and Rim coverage that Symtech does not?
- 24 Hour Roadside assistance (Towing, Rental Vehicles, Trip Interruption)
- Run Flat coverage
There is 0 kms stipulations with Appearance Guard.
There are 2 main kms stipulations with Wear Pass Plus.
What are the two?
Hint: One is a Benefit and One is a Punishment
- Customer receives no charges for 2,500kms over the lease end limit
- The $7500 aggregate at lease end is reduced to $3750 (50%) if the customer has driven for more than an average of 30,000kms per year
How long is the Surface Rust coverage of a Rust Module?
Is there a limitation to the age of the vehicle?
- 6 years
- New vehicles (not more than 2 model years or 40,000kms)
7 different options
- Bronze, Silver, Gold, Gold Plus 4, Gold Plus 6, Platinum Estate, Platinum Plus 12