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Pricing
Benefits
Promotions
Installation
Misc
100
This is the Promotional Pricing for Fiber (1GB).
What is $70?
100
For the NC Trial Promotion, customers will keep the promotional pricing as long as these two conditions are met.
What is account is in good standing and keeps Internet service?
100
True or False: Existing Uverse Internet customers are eligible for promotional pricing on Fiber.
What is True?
100
Customers will be given this piece of equipment for all their Internet needs with Fiber.
What is a wireless gateway?
100
This is the data usage limit for Fiber (giga)
What is Unlimited?
200
This is the cost for installation and activation fees.
What is $0?
200
You can download 25 songs in this amount of time.
What is 1 second?
200
This would cause the customer to lose the promotional pricing.
What is downgrading speeds?
200
This is how long we should let our customers know that an installation for Fiber can take place to set proper expectations.
What is 4-6 hours?
200
This is the data usage limit for 100MB.
What is 1TB?
300
This is the promotional pricing for Internet 100-300MB.
What is $50?
300
These are the packages that are included for special pricing for the NC Trial Market.
What is 100MB, 300MB, and 1000 (Gigapower)?
300
True or False: Small business customers are eligible for the same promotional prices as consumers.
What is False?
300
This is the standard BRE period for Fiber customers.
What is 30 days?
300
True or False: Customers are eligible to upgrade their Internet speed at anytime without facing a penalty.
What is True?
400
This is how long the promotional price is locked in for when you get Internet 100 or above.
What is lifetime lock in?
400
You can download a full HD movie in this amount of time.
What is 34 seconds?
400
When partnered with Uverse TV, you can stream up to this many shows at once.
What is 6?
400
These are the three reasons we can submit for an address case when OPUS shows they are not eligible.
What is 1) Customer's next door neighbor has Fiber 2)Previous tenant used to have Fiber or 3) They received a Fiber mailer in the mail?
400
When working with an AT&T employee, they get this pricing discount for Fiber.
What is 50% off?
500
This is the Promotional Package pricing for DTV Choice, Voice Unlimited, and Fiber (1GB).
What is $130?
500
You can use this website to look up nearby apartment complexes that are Fiber Green.
What is
att.com/apartments?
500
This is the Pre-Fiber Green Offer.
What is When a customer receives a mailer that Fiber is coming to their area to receive a $100 Visa Gift Card?
500
The installers will come back to the house within this amount of time to bury the line.
What is 2 weeks?
500
If a customer goes over their 1TB with the 100MB package, this is the overage charge.
What is $10 for 50GB?