CW
Fees Fees Fees
Call Quality
FIRST Insite
Departments
100

The primary policy type of CW

Trucking or Transportation

100

A customer service rep can waive this many late charges

One as a OTC

100

Greet's accompanying category

Acknowledgement

100

This tab allows you to navigate to a quote

Customer

100

They send coupon books

Office Services Department (OSD)

200

Agent's CW contact email

CW@fif.com

200

This amount will apply to any transaction with a card online

$24.95 or 3% if above $850

200

To earn 100% your greet must begin with

Good Morning/Good Afternoon

200

If you are looking for a payment and can't find it on a loan you may want to search under

Suspense

200

Handles return verification documentation

CUSTOMER SERVICE!

300

When ACH is set up

During the E-complete process

300

The amount a Team Lead can waive up to on a Late Charge

$7,500

300

An Agent's account changes/customer changes

Phone Number & Policy Number

300

Who the refund check is being mailed to can be found under

Agent contact info

300

The holders of an Agent's reward

Agency Reporting

400

The response to hold a Cancellation Date

NO

400

The amount of money FIRST saves a month by a customer switching to e-bill

$10

400

An insured's account changes/customer changes

Phone Number & E-bill

400

If it can't be found under quote search it may be found under

AP quote search

400

Those who collect RP information

Asset Management

500

Insured's CW contact email

Hello@cw.com

500

The other type of finance charge

Service Fee
500

The four components to a proper verification

Loan number, account name, name, & affiliation

500

The disbursement report resides under this tab 

Printing > Reports 

500

The movers and shakers of money

Cash