Our Team
What some would call a "globe trotter", this individual may have a travel problem, visiting 42 countries and counting
Who is Cass?
This 4-letter acronym stands for the software systems used to track work orders, assets, and preventive maintenance
What is CMMS?
Founded in 2008 in this Canadian city, Fiix Software began as a startup focused on modernizing maintenance management
What is Toronto?
In ancient Rome, this group of workers maintained roads and aqueducts - an early example of organized maintenance teams
Who are the Roman Engineers?
Before joining our team, this colleague balanced budgets and client drama at one of Canada's largest banks as an Account Manager
Who is Yemi?
Speaking of travel, this person spent extended time abroad setting roots in South Korea once upon a time
Who is Katrina?
This type of maintenance strategy aims to fix equipment only after it has already failed
What is reactive maintenance?
This major industrial technology company acquired Fiix Software in 2020
What is Rockwell Automation
This colour-coded tag system is used worldwide to indicate that a machine is unsafe to operate
What is a Lockout/Tagout?
Long before SalesForce and GainSight took over, this teammate once help keep our nation fed as a Program Coordinator for Canadian Wheat
Who is Aleya?
This individual has not only flown a plane but they've jumped out of one too
Who is JT?
By scheduling tasks at regular intervals, this maintenance approach helps prevent unexpected breakdowns
What is preventive maintenance?
Fiix is best known for helping maintenance teams reduce downtime and improve this key metric related to equipment availability
What is uptime?
This piece of maintenance advice is so universal that it might as well be printed on every machine: "when in doubt, do this first"
what is "turn it off and on again"?
From Xactly 2014-2021, this person spent their time chasing deals and quotas in various Business Development roles - sales bell optional
Who is Mohib?
Though they're always happy to help, you can easily bribe this colleague with a pint of mint chocolate chip ice cream from Baskin Robbins
Who is Helen?
In a CMMS, this digital record contains the history, manuals, and spare parts associated with a single piece of equipment
What is an asset record?
This mobile feature of Fiix allows technicians to complete work orders even when they are in the field with no connection
What is Offline Mode?
This surprising percentage of industrial equipment failures is linked to poor or incorrect maintenance practices
What is 70%?
Once upon a time, this individual had to survive shop floors and style safety glasses as a Production Engineer (intern)
Who is Brandon?
We can all strike a deal, but not all of us can strike a pose while on the run way like this person has
Who is Abiola?
This key performance indicator measures the average time required to repair a failed asset
What is MTTR? (Mean Time to Repair)
Before it had its current, punchy name, Fiix went by this much more literal title until rebranding in 2016
What is Maintenance Assistant?
This famous ship required over 3 million rivets during construction, making maintenance a lifelong challenge
What is the Titanic?
Before smartphones ruled the world, this colleague kept BlackBerry media running as a Media Support Specialist for RiM
Who is Peter?