Filings

Federal Filing

100

What 2 numbers are needed to issue a Federal Filing?

USDOT and Motor Carrier (MC) numbers

200

T or F:

• Filing is being added as an Endorsement
  • Ask caller "How has the insured's business changed that they now require a federal filing?"

Has to be read verbatim

False.

Let's talk about it...

300

Is it acceptable to issue a federal filing for the following?

Business name in DC: Jasmine D Lopez

Safer Shows: Jasmine Daniela Lopez

Acceptable (due to our system limitations of not being able to add the full middle name)

400

Street address is considered matching and it is acceptable to issue for street that differ from the website for which reasons?

• Extra spaces exist
• Hyphenated
• Punctuation
• Abbreviation
  • Examples:
    • "St" instead of "Street"
    • "Apt" instead of "Apartment"

500

T or F:

If a policy with a federal filing needs to update their mailing address, an amendment note is needed.

False

• Due to an endorsement
  • Work item will automatically create, no additional action

Form E

100

In the state of VA, when is a USDOT number not required to issue a Form E Filing?

• USDOT
  • Intrastate: Not Required
  • Interstate: Required

200

In the state of CA, what is the first step to issuing a Form E?

Form E: Not offered, CA Form E will not be issued upon request (verify with caller if MCP65 is required

300

You receive a request to add a Form E filing for Louisiana. What website do you utilize to compare policy info to how they are registered with the state?  

None.

Verbally verify with caller that the Named Insured and Mailing Address on policy matches how they are registered with the state.

400

After validating the proof to delete a Form E filing effective today, what steps do you take afterwards?

• Update filings indicators
• Complete Process
  • Services: Submit/Document Processing Request Note

500

A TX Form E Filing customer advises they emailed in a document showing their certificate authority has been cancelled. They request you cancel the policy. Is this acceptable proof to cancel?

Yes if document is:

• Acceptable Documents
  • Letter on state or DOT letterhead (must be completed by state or DOT) including but not limited to:
  • Proof of Voluntary Withdrawal
  • Petition for Temporary Suspension of a Public Carrier Certificate

If not a document from above,

• Authority Status in TXDMV must show "Certificate cancelled by customer request"

Form H

100

What is the minimum liability limit requirement for a Virginia Form H filing?

Form H Cargo Filing: Not required, VA Form H will not be issued upon request

200

What Authority number is needed in the state of NM to issue a Form H Filing?

• Authority Number Requirements
  • Insured has been issued a PRC number by the state
    • Required to issue filing
  • Insured has NOT been issued a PRC number by the state
    • Not required to issue the filing

300

Form H Cargo Filing is unacceptable for which business type?

• Unacceptable to issue when
  • Risk is Household Goods Movers

400

Are there any coverages a MS policy should have if they request a Form H Filing? If any, what coverage?

• Coverage requirement:
  • Motor Truck Cargo or On-Hook coverage

500

A Customer with a Form H in the state of Wyoming, lowers their liability coverage. What note has to be submitted? 

None. 

• Reissue Requirements (Amend)

  • Effective date

  • Mailing Address

  • Name

Form E Towing

100

What is the name of the website where we verify if the policy's information matches how they are registered? 

• Verify the following information matches in TDLR at new business and when a filing is added mid-term

200

A caller with a TX Form E Towing filing requests that you send them their cab card. What steps do you take?

• Insured must contact the state for cab card

300

A TX policy with a Form E Towing Filing increases their liability limit. What steps do you take afterwards?

• TX Form E Towing
  • Submit Rush Request
    • Request is before 4:30pm ET weekdays
      • No additional action is needed
    • Request is received after 4:30pm ET weekdays or any time during the weekend
      • Contact SRT

400

T or F

Vehicles and drivers are listed on the Form E towing filing

False

Vehicles and drivers are not listed on this form

500

Mark is requesting to delete his TX Form E Towing Filing effective "ASAP" as he plans to close down his business. His policy is due to renew on May 15th and no proof has been provided. What steps can we take?

• Notice required extends past expiration date and renewal is NOT active
  • Remove indicator renewal effective date

Random

100

How much is a filing fee and where can you find this information in the GL?

$35

State Specifics - Fees

200

Which business types cannot have a Federal Filing?

Freight forwarders or Non-business

300

T or F:

Non Business risks can have the MCP65 Filing?

True

Non Business risks can only have MCP65

400

What steps do we take when a caller indicates Revocation Letter or Out of Compliance Letter received?

Services: Caller indicates Revocation Letter or Out of Compliance Letter received, warm transfer to SRT escalated line

500

Amy's policy is due to renew/ expires May 1st, 2026. She wants to delete the filing on her policy effective her renewal date as she will no longer need it. Is this acceptable?

• Prior to Date of Renewal 
• Deleting Filing
  • Filing can be deleted effective renewal with no proof