Ain't no party like a Same Day party
This always take priority over all other set lists.
What is the SDHL?
On the calendar, this means we have reps waiting for you to give them an appointment.
What is TBD?
These indicate that the lead will be contacted to confirm their appointment.
What are the colored halos, or marching ants?
This is done to deliver on our promise that the estimator arrives promptly.
What is mapping?
This site is never used to verify an address.
What is Google (and/or Google Maps)?
This is the hour rule for SDs to book them correctly.
This is where TBDs are found for the day.
What is set list, or SDHL?
Call to reminds indicate the lead will be called this many days prior to their appointment.
What is two days?
This is the website we use to map appointments
What is Google Maps?
These will vary from office to office.
What are colors?
This is the color of the banner for the SDHL.
What is blue?
This is the last step in the TBD process.
What is click save?
These appointments were booked by the lead themselves.
What is self-scheduled appointments?
DAILY DOUBLE!
Mapping is required when the run is (blank) before or after the appointment you wish to book.
What is full?
Some of these might have additional instructions, so make sure you read them!
What are banners?
This determines what appointments we can book by the hour.
What is the SDHL?
Remember if you take something away, you must do this.
What is put something back?
What is green and white?
ISR cannot do this if the drive time is 1 hour and 1 minute.
What is book the appointment?
These are created by the Ops Mgr in that local office
What are the set lists?
These are automatically sent to Ops Mgr when booking a same day.
What is an email and text message?
This is the second step in the TBD process.
What is to look at the runs list to see if any TBDs are available?
No lines here, but just all black.
What is a canceled appointment?
These are the vital pieces of information needed to begin the mapping process.
What are the zip codes?
This is the territory that the estimator will be working in for the day.
What is a run?