Loans
Verification
Grants/Scholarship
Billing
Misc
100

Which stafford loan accrues interest upon borrowing?

Unsub/Unsubsidized Loan

Plus Loans

100

How can students turn in documents for verification? (3 total answers).

Front Desk

Secure Document Upload

Fax

100

What is the grant package name at CSU?

CSU Tuition Assistance Grant

100

What hold is placed on a student’s account when a payment bounces?

Guaranteed Funds Hold

100

What appeal is completed when a student needs an increase in budget for On campus living or health insurance?

Budget Express (budget appeal express).  

200

What website can be used to look up a federal loan servicer? 

200

What 2 Banner Pages are used when looking up Verification info, and what does each page do/show?

RRAAREQ-Shows verification requirements and their status.

ROAMESG-Shows messaging of incomplete verif documents. 

200

What are the two types of CSU Scholarships?

Departmental (CSUSA) 

Admissions based

200

What department manages payments from entities such as the VA?

Sponsored accounts

200

What are 2 of 3 ways Work Study is awarded to students?

FAFSA

Request Work study

Counselors “back pocket” awards

300

What one requirement is needed for ALL federal loans?

A Master Promissory Note. 

300

Besides the random Verification selections determined by the Department of Ed, what is the other reasoning why a student might be selected for verification?

Determine CSU Grants through the CSU IM Verification. 

300

What is the Admissions application deadline for incoming first year Merit Scholarships?

February 1st. 

300

What day is the due date if the 10th falls on a weekend?

The first business day following.

300

What are the 3 areas of SAP?

GPA

Percentage Completion

Max Timeframe (degree completion) 

400

What are the yearly loan limits for undergraduate dependents students?

5500

6500

7500 (Jr and Sr)

400

What are the three acceptable tax verification documents we can use? 

Signed 1040’s

Tax return transcripts

Data Retrieval Tool

400

When is the deadline for Scholarship Appeals for scholarships such as Provost, Deans, WUE?  

July 31st

400

What two holds are placed on a students account if their billing is not paid in full?

Registration Holds

Official Transcript Holds

400

What process must our office perform with financial aid when a student withdraws from the university?

Return to Title 4 Calculation (R2T4)

500

What are 2 of the 3 federal options when it comes to a Denied Parent Plus Loan?  (You must name 2 of the 3)

UNSUB D
Plus Credit Appeal
Endorser

500

What forms need to be turned in if someone amends their taxes?

1040X and original Tax returns

500

Who can qualify for the SEOG (supplemental Education Opportunity Grant) funding?

Pell eligible first year students who file the FAFSA early.    

500
At what point can our office process stop payment forms?
Any point after 10 days of when refund was mailed. 
500

Please provide one example of what students are encouraged to submit with their appeal for SAP?

Supporting Documentation- Death Certificate, doctors notes, medical history

SAPAP- SAP Academic Plan