Orientation & Training
This process was compared to the process of flying
Onboarding
Performance Appraisals are a meeting between who and who?
supervisor and employee
What is 1 myth about discipline?
it is punishment
you have to do what the boss says
if your nice, you won't need to discipline
all discipline is handled the same way
What is the legislation called that provides the rules for an unionized workplace?
Labour Relations Act
Onboarding is the ? to the new employee
welcome
What is the purpose of a Performance Appraisal?
to discuss an employee's performance
What is the purpose of discipline?
To modify behavior not to punish
What governing body oversees the Labour Relations Act?
Ministry of Labour in Ontario
Onboarding remove the "f_ _ _ f_ _ _ _ _"
fear factor
Name 4 Obstacles to Effective Performance
Unskilled supervisors
Ineffective forms
Inadequate procedures
Infrequent evaluation
Fear of offending employees
Fear of unfairness
Failure to follow up
The most important component of effective discipline?
Immediate action!
In nonunionized environments usually communicated to employees via an
Employee Handbook
Orientation is providing the basic background about:
the job
the organization
What is Management by Objectives?
Goals are set with the employee
Supervisor's role is that of a coach; not (3 words; 1 word accepted)
judge, jury, and executioner
In unionized environments usually communicated to employees via a copy of the
Collective Agreement
Onboarding is to ensure that new employees acquire the necessary ? of the organization
k _ _ _ _ _ _ _ _
s _ _ _ _ _
b _ _ _ _ _ _ _ _
knowledge
skills
behaviors
What are the components of Performance Appraisals?
D_ _ _ _ _ E_ _ _ _ _ _ _ _ _ _ _
M _ _ _ _ _ _ & E _ _ _ _ _ _ _
P _ _ _ _ _ _ F _ _ _ _ _ _ _
R _ _ _ _ _ P _ _ _ _ _ _ _ _ _ _
Define Expectations
Measure & Evaluate
Provide Feedback
Record Performance
What are the 4 steps of Progressive Discipline?
1. Verbal Warning
2. Written warning
3. Suspension/decision making leave
4. Termination
Trade Unions became popular in many countries during the
Industrial Revolution