A company sees high turnover but doesn’t know why.
What should be done first and why?
Diagnosis
A company designs its business model focusing only on customers and profits.
What type of model is this?
CANVAS
A company recognizes that every employee has value simply for being human, regardless of position or performance.
What concept is being applied?
Human dignity
A company owns its factories and decides how to use its resources to produce goods.
What principle of capitalism is being applied?
Private property
A company wants to understand how external factors (inflation, regulation, country context) are affecting its operations.
Which tool would you use?
PESTEL
A company identifies the symptoms and try to solve them one by one but they keep appearing
What is missing?
Finding the root cause
A company realizes that its employees are critical for long-term success and starts including them in strategic decisions.
What concept is being applied?
Stakeholders perspective
Employees are heard, valued, and acknowledged for their contributions within the organization.
What principle of human dignity is being applied?
Recognition
During heavy rain, ride prices in a transportation app increase due to higher demand.
What concept explains this situation?
Supply and demand
A company has several talent programs and must decide which one to invest more in by comparing impact vs. cost.
Which tool would you use?
BCG MATRIX
The consultant presents a proposal, but the client rejects it because it does not match their needs.
What failed in the process?
Diagnosis (bad understanding of the problem)
A company redesigns its business model to start treating their employees as resources and not as part of the value creation.
What key principle of the conscious business model apply here and how?
Talent as a stakeholder (not as a resource)
A manager believes that candidates from a certain university are always better. During interviews, they focus only on information that confirms this belief and ignore evidence that contradicts it.
What type of bias is influencing this decision?
Confirmation bias
A company makes decisions considering employees, customers, suppliers, and society, not just shareholders.
Which principle is being applied?
Stakeholder orientation
What concept occurs when a company has greater profitability than its competitors in any industry?
Competitive Advantage
A company hires a consultant but there is no clarity about expectations, roles, or scope of work.
Which phase is required?
framework
A company currently uses a traditional Business Model Canvas focused on customers, revenue, and efficiency. Leadership wants to transition to a Conscious Business Model.
What are TWO key differences that must change in the model?
Employees are allowed to make decisions about their work and have control over how they perform their tasks.
What principle is being applied?
Autonomy
A company defines its purpose as creating a positive impact on society, beyond generating profits.
Which principle of conscious capitalism is being applied?
Higher purpose
A company wants employees to stay and perform better. To do this, it creates more attractive conditions (growth, benefits, development opportunities) so employees are more willing to remain in the organization.
What concept is the company trying to influence?
Willingness to sell
A consultant is working with a client who keeps changing priorities every week. Instead of getting defensive, the consultant stays calm, keeps listening, and avoids rushing the process even when the client becomes frustrated.
What characteristic of an outstanding consultant is being demonstrated?
Patience
A company promotes itself as a premium brand offering high-quality, long-lasting products. However, its products frequently break after a short period of use and require constant replacement.
What is the problem in the business model?
Misalignment between value proposition and product
During a performance evaluation, a manager focuses on one recent mistake made by an employee and lets that single negative impression influence their entire assessment, ignoring the employee’s previous strong performance.
What type of bias is influencing this evaluation?
Horn effect
A leader promotes ethical decision-making, long-term thinking, and responsibility toward all stakeholders.
Which principle is being demonstrated?
Conscious Leadership
A company cannot compete by offering the highest salaries, but it wants to attract and retain employees. It decides to focus on a specific type of talent that values meaningful work, growth, and flexibility instead of money.
Which strategies tool is the company applying?
Focus strategy - Porter