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final exam
final exam 2
final exam3
final exam 4
final exam 5
100
one advantage of using credit cards
What is can do payment over phone
100
nothing should be scheduled in a time slot has a fixed
What is matrix
100
When a MA answers the office phone use what
What is a clear, distinct voice
100
how many toner cartridges should be on reserve
What is 1
100
when you use computerized appt scheduling
What is have one terminal
200
if you have answered the phone and no one answers you back after trying twice
What is hang up
200
the printed document must be dated and the name of the dictating physician noted
What is dictating and trancribing
200
first step in filing reports and letters
What is make sure each piece is released for filing
200
second step in filing reports and letters
What is index the material
200
what is the final step in filing reports and letters
What is locate the file drawer with the appropriate caption
300
specific written instructions regarding the examinations and diagnostic tests performed in the office
What is information sheets
300
What can be disclosed from a request from credit bureau
What is pt accts opened, current balance, lg amt of pts acct anytime
300
if you were asked to monitor call
What is listen quietly and take notes of conversation
300
nothing should be scheduled in a time slot has a fixed
What is logo
300
complete medical history of a patient
What is serves as a basis for planning patient care
400
processing telephone messages, medical professional should
What is document info regarding message
400
what does a telephone log consist of
What is callers first name, why calling, action required, date and time, phone # to call back
400
what are the 3 HIPPA responsibility roles in a medical office
What is privacy officer, security officer, HIPPA officer
400
a device that can read text or illustrations printed on paper and translate them into electronic files
What is scanner
400
dates of injuries, treatment, notes regarding condition of pt
What is complete medical history of patient
500
What would not be reviewed during audit by CMS
What is financial records
500
begin with pts general info for billing and scheduling
What is computer-generated records
500
What is considered PHI
What is info in computer monitor, medical records or pt charts, pt financial records
500
speaker phones, cameras, connection devices, television monitors work together so all can see is called
What is teleconferencing
500
begin with the patient's general info for billing and scheduling
What is computer-generated patient record