Hardware & Components
These two motherboard chips provide the system boot services.
What are the BIOS and UEFI chips?
This type of network spans a single building and provides services to people within a common organizational structure.
What is LAN?
A user working in the command line would use this command to change from the current working folder to another folder.
What is cd?
Unlike an inkjet printer, the paper output from this type of printer is completely dry immediately after printing.
What is a laser printer?
Regularly cleaning the inside of a computer reduces the buildup of this, which can hinder cooling.
What is dust?
This form of dynamic memory transfers data twice per clock cycle compared to standard SDRAM.
What is DDR SDRAM?
In networks with more than a few hosts, this service simplifies the IP configuration process by automatically assigning host IP addresses.
What is DHCP?
Running this command displays a list of current processes running on a local or remote computer.
What is tasklist?
Choosing this print option for two copies of a three-page document will print the pages in the order: 1, 2, 3, 1, 2, 3.
What is Collate?
Installing a processor or RAM module requires careful grounding because a strike of this can destroy the components.
What is ESD (Electrostatic Discharge)?
These adapters are used to connect multiple storage devices together for redundancy or speed.
What are RAID adapters?
This transport layer protocol is preferred when a faster delivery mechanism is needed and guaranteed data delivery is not required.
What is UDP?
A technician would use this command to scan and verify the integrity of all protected system files and replace incorrect versions.
What is sfc (System File Checker)?
Fuser assemblies, pickup rollers, and transfer rollers are typically found in this product used to prolong a printer's life.
What is a laser printer maintenance kit?
In the six stages of the troubleshooting process, this is step number one.
What is "Identify the problem"?
A technician setting up a RAID array that uses striping with parity is utilizing this specific RAID level.
What is RAID 5?
A server receiving a packet with a destination port number of 23 is responding to a client requesting this service.
What is Telnet?
During the final step of the Windows boot process, the NT kernel starts this specific program to display the Windows Welcome screen.
What is WINLOGON.EXE?
If an impact printer produces faded or light characters, it is most likely because this part is worn out or damaged.
What is the ribbon
A technician should consult this document to find procedures for dealing with potentially hazardous materials like heavy metals or chemicals.
What is a Safety Data Sheet (SDS)?
This is the most commonly used power supply form factor that provides a separate connection to directly power the CPU.
What is ATX12V?
Entering a well-known URL in a browser but being redirected to a popular gaming site is a major symptom of this type of attack.
What is DNS spoofing?
This feature in Windows 8 and 10 allows an IT technician to create storage pools and configure disk arrays.
What is Manage Storage Spaces?
This service from Apple is available as a free download to provide software print server services to MAC OS clients in a Windows environment.
What is Bonjour Print Server?
A help desk technician will ask a user to count these sounds on startup because different numbers indicate different hardware issues discovered during POST.
What are beep codes?