Professionalism & Team Development
Personal Finance
Decision-Making
Example Test Questions
100

Being punctual and respectful at work

What is etiquette?

100

Money earned from a job

What is earned income?

100

First step in decision-making

What is identify the problem?

100

Term refers to the total income before expenses are deducted

What is revenue?

200

Important customer service skill involving understanding feelings

What is empathy?

200

The budgeting rule dividing money into needs, wants, and savings

What is the 50/30/20 (or common) rule?

200

Decision-making style based on feelings and instincts

What is intuitive?

200

A common trait of successful entrepreneurs

What is risk tolerance?

300

Final stage of team development

What is performing?

300

Recommended emergency savings amount

What is 3–6 months of expenses?

300

A common trap involving only seeking information you agree with

What is confirmation bias?

300

A style of decision-making that relies heavily on data, logic, and research

What is analytical?

400

Dysfunction where team members avoid responsibility

What is avoiding accountability?

400

Stocks and bonds are a type of

What is investing?

400

Tool comparing positives and negatives

What is a pros and cons list?

400

A leadership style allows employees the most independence, with little direct supervision

What is laissez-faire?

500

The 4 stages of team development

What are Forming, Storming, Norming, and Performing?

500

Credit score range mentioned in the study guide

What is 300–850?

500

Matrix used to prioritize urgent and important tasks

What is the Eisenhower Matrix?

500

A company hires another business to manufacture its products

What is outsourcing?