Teamwork & Leadership
Managing Conflict
Interpersonal Communication
Speaking to Persuade
Informative Speaking
100

when people interact, are interdependent, consider time, and are not too small or large in size, they are considered as what?

A Small Group

100

this is an expressed struggle that occurs between 2 people who are interdependent, who perceive incompatible goals, scarce resources/rewards, and experience interference with one another.

Conflict

100

these relationships involve interaction, closeness, and treating people as unique individuals

Interpersonal
100

Persuasion is ______.

the process of motivating others through communication to change a particular attitude, belief, value, or behavior.

100

Information Hunger is ______.

creating the desire for your audience to listen & learn more about your topic.

200

when valuing agreement over critical analysis, the group begins to experience this kind of coersion.

Groupthink

200

this interactive process helps people reach decisions that best suit their goals.

Negotiation

200

When we self-disclose we engage in...

Voluntarily proving information others do not know.

200
Actuating moves an audience to what?

A specific behavior.

200

When being repetitive, you're doing this in your speech.

repeating the same statement in a different way.

300

name three behaviors that are involved with being good followers.

productivity, seeking feedback, supporting others, speaking out, and handling challenges calmly

300

this negotiation style only gives you and i a piece of our pie (i can't get more of what I want??)?

Compromising

300

Social Exchange Theory states...

...people are more likely to invest in a relationship if there are more rewards than risks.

300

list & define the three means of persuasion

Ethos (authority/credibility), Pathos (emotion), & Logos (logic)

300

what 3 types of purposes can your informative speech serve?

instructing, explaining, or describing

400

these four stages analyze how group talk develops over time.

Forming, Storming, Norming, and Performing

400
depending on what messages you send to another person during conflict, it can drastically alter this (you may need to check the temperature, just in case!).

Communication Climate

400

this theory posits that self-disclosure is characterized by how much and what we choose to reveal.

Theory of Social Penetration

400

Social Judgement Theory is states _____.

if an audience member hears something persuasive, they compare this to a preexisting beliefs.
400

what types of content make for good informative speeches?

objects, processes, events, concepts

500

list & provide a brief example of the 5 power types.

referent, legitimate, coercive, expert, & reward

500

this communication style is the most ideal to engage in during conflict

Assertive Communication Style
500

name & provide a brief example of either coming together or coming apart in relational maintenance.

initiating, experimenting, intensifying, integrating, bonding

differentiating, circumscribing, stagnating, avoiding, terminating

500
what are attitudes, beliefs, and values?

attitudes (like/dislike); beliefs (true/false), values (right/wrong)

500

What are visual aids?

Graphic devices used in a speech that helps to illustrate/clarify supporting ideas.