Unit 6 Running a Responsible Business
Unit 7 Getting and Keeping Customers
Unit 8 Pricing and Products
Unit 9 Innovation and Growth
Unit 10 Business Leadership
100

federal agency that defines business regulations regarding the environment.

Environmental Protection Agency (EPA)

100

advertising or publicity 

promotions

100

a number that represents the overall picture of the credit report

credit score

100

coming up with new ideas

innovation

100

are responsible for managing employees. It is their job to know all the duties of the support staff and ensure that jobs are done correctly.

supervisors 

200

the government agency responsible for monitoring safety in the workplace.

Occupational Safety and Health Administration (OSHA)

200

the ongoing connection between a company and those it services 

customer relations

200

a report detailing how much debt the consumer owes and how well they pay it back.

credit report 

200
Making a change to an already established concept 


modification

200

leadership is guiding the business and the employees through the steps to get a product or service from idea to customers.

product life cycle 

300

indirect and non-cash compensation paid to employees

benefits

300

information collected directly by the business for its own purposes

primary data

300

The difference between with the product costs to produce and what the customer pays 

markup

300

the potential market has been captured and there's no room for growth

saturated market 

300

turning to individuals for private donations rather than traditional funding like banks or family.

crowd funding 

400

A business's obligation to the community and the environment

social corporate responsibility 

400

products purchased to go along with or to supplement another product

complimentary product 

400

the highest price point of the market

ceiling 

400

writing down as many ideas as possible, whether they are possible or not. 

brainstorming

400

A hands off approach to leadership

laissez-faire

500

continuing education in a chosen field

professional development 

500

a technique in which additional or more expensive options are presented to customers in the hopes that they will be persuaded to spend more money.

upsell

500

raising and lowering rates to mirror demand 

price elasticity 

500

the point where increasing investments does not equal increase results 

diminishing returns

500

A type of leadership that directly rewards people for doing well and penalizes them for doing poorly.

transactional