Ch. 10
A type of power where one physical aggression is being used.
Coercive Power
Different moral opinions on legislation is this kind of conflict
Value Conflict
Developing romantic feelings for but not acting on someone that is not your partner is this type of infidelity.
Emotional Infidelity
The theory that states there are 3 types of manager-employee relationships and that managers want employees who will assist with their workload
Leader Member Exchange Theory
This theory proposes that in conflict settings we prefer conflict styles consistent with our cultures and the face-orientations most consistent with those cultures
Face Negotiation Theory
Your instructor has been avoiding your emails about your late work. When directly asked, your instructor shrugs it off. Later, they post a Canvas reminder that they do not accept late work. Kind of approach.
Passive Aggressive Approach
Fighting about whether or not you are fighting is what kind of conflict
Meta Conflict
Severe neglect as an infant often leads to this type of attachment
Avoidant Attachment
Work bestie (type of relationship)
Special Peer Relationship
Central route processing is influenced by trustworthiness, competence, emotional appeals, and
Likeability
Referent Power
The theory that proposes that in conflict settings we prefer conflict styles consistent with our cultures and the face-orientations most consistent with those cultures
Face Negotiation Theory
This relationship quality happens when one partner must know where the other is at all times and must look through their phone every night to ensure they are not cheating.
Possessiveness
In your workplace, people are prioritized over tasks. (type of organizational culture)
Relationship-Orientated Organizational Culture
Working together to find/create a new way to solve your disagreement is this conflict style
Collaborating
Using this route means an individual critically processing avenues before making a decision.
Central Route
Conflict pattern where the original issue is not discussed, the partner brings up another unrelated issue instead
Cross-Complaining
Infants who sometimes get their needs met and sometimes don’t might have this type of attachment style.
Anxious-Ambivalent Attachment Style
Nonverbal acts intended to hurt someone.
Behavioral Aggression
Your friends have tickets to a concert. You don't really want to go but give in and buy a ticket anyway because your friends have done so. You used this heuristic.
Social Proof Heuristic
A theory that posits people will use either heuristics or more elaborate critical thinking skills when processing persuasive messages
Elaboration Likelihood Model of Persuasion
Explain at least 2 (out of the 5) managing conflict styles from the book
Withdrawing, Competing, Accommodating, Compromising, Collaborating
Pages 322-324
Name and describe at least 2/3 parenting styles from the book
Authoritarian Parenting Style: high control, low nurturing; tradition, respect, obedience
Permissive Parenting Style: little control, moderate nurturing; freedom, creativity
Authoritative Parenting Style: high control and nurturing; high standards supported by reasoning
Page 368
Name and describe a Dark-sided workplace interaction.
Verbal aggression, behavioral aggression, physical aggression, bullying and sexual harassment
Pages 416-419
Explain the relationship between gender and linguistic style.
Masculine linguistic style vs feminist linguistic style; different language dynamics; different approaches to feedback, praise, compliments, arguments, confidence and authority
Pages 406-408