Production Methods
This production method makes one complete product from start to finish before moving on to the next product.
What is job production?
This approach to production aims to reduce waste and use fewer resources.
What is lean production?
The features of a product or service that allow it to satisfy customer needs.
What is quality?
The desire of workers to work towards goals and complete tasks well.
What is motivation?
The formula used to calculate labour productivity.
What is total output divided by number of workers?
This production method makes large numbers of identical products on a production line, often using conveyor belts and machinery.
What is flow production (or mass production)?
In Just-in-Time (JIT) production, stock arrives exactly when it is needed. Name one risk of this method.
What is disruption or stockout if delivery is late? (Accept: production stops, lost sales)
This quality approach checks products mainly after they have been made, usually by inspectors.
What is quality control?
According to Herzberg's two-factor theory, these factors prevent dissatisfaction but do not necessarily motivate workers.
What are hygiene factors?
A factory produces 720 chairs using 12 workers. Calculate labour productivity (number of chairs per worker).
What is 60 chairs per worker? (720 ÷ 12)
This production method makes a number of identical products of the same type (e.g., 500 blue t-shirts), then switches to make a different type (e.g., 500 red t-shirts).
What is batch production?
In the 5S workplace organisation system, removing old tools, broken materials, and unused stock from the work area is called this stage.
What is sort?
This quality approach checks quality during the production process to prevent faults from happening.
What is quality assurance?
The amount of output produced per worker in a given time period (e.g., per hour or per month).
What is labour productivity?
A bicycle business makes 540 bikes in one month using 9 workers. Calculate labour productivity (bikes per worker).
What is 60 bikes per worker? (540 ÷ 9)
Production that uses more machinery and automation compared with human labour is called this.
What is capital-intensive production?
This lean production term refers to small groups of workers who meet regularly to discuss and solve production problems.
What are quality circles?
A certificate or recognition gained by following an official code of practice, such as ISO 9001.
What is a quality standard (or quality certification)?
The rate at which employees leave a business and need to be replaced.
What is staff turnover?
A business wants to improve its labour productivity. Give one reason why this would benefit the business.
What is to reduce costs / increase efficiency / meet customer demand faster / increase profits? (Any one reasonable reason)
Production that uses more human labour compared with machinery is called this.
What is labour-intensive production?
In the 5S system, making sure improvements continue over time and become part of daily work routines is called this stage.
What is sustain?
This management approach focuses on improving quality across every part of a business, involving all employees.
What is Total Quality Management (TQM)?
According to Maslow's hierarchy of needs, this is the highest level of need, where a worker wants to be creative and solve problems independently.
What is self-actualisation?
A clothing business produces 1,200 shirts using 20 workers. Calculate labour productivity (shirts per worker).
What is 60 shirts per worker? (1,200 ÷ 20)