Learning & Development
A widely cited but incorrect rule states that only 10% of what is learned in formal training transfers to the job.
What is the 70-20-10 rule?
This type of organization emphasizes employees generating and sharing new information constantly
What is a learning organization?
The three main components of a needs assessment process.
What are organizational analysis, work analysis, and person analysis?
This theory emphasizes vicarious learning through observing others.
What is social learning theory?
This concept refers to a learner’s confidence in mastering new material.
What is self-efficacy?
Organizations spend approximately this many billion dollars annually on training in the U.S.
What is 90 billion?
This type of training is typically designed to reduce interpersonal biases and promote group cohesion
What is diversity training?
A work analysis examines these aspects instead of focusing on individual performance.
What are tasks or job roles?
A motivational theory that highlights the importance of autonomy, competence, and relatedness.
What is self-determination theory?
A goal orientation where a learner focuses on deep knowledge of material.
What is learning (mastery) goal orientation?
This type of learning is initiated by employees themselves and does not rely on organizational support.
What is self-directed learning?
This work group is tasked with tackling a particular problem, with a focus on equal participation and creative problem solving
What is a community of practice?
If you want to identify which employees should take part in training, you should conduct this type of analysis.
What is a person analysis?
This theory suggests that specific, challenging goals improve learning effectiveness.
What is goal-setting theory?
In addition to being SMART, goals should also be this.
What is challenging?
The primary reasons (3) organizations invest in training and development.
What is to increase competitiveness, improve services, and enhance adaptability?
This type of knowledge is usually learned intuitively or by word of mouth.
What is tacit knowledge?
A technique for guaging performance that includes gathering stories about effective and ineffective behaviors on the job
What is the critical incident technique?
A theory that highlights expectancy, instrumentality, and valence as critical factors for motivation.
What is expectancy theory?
With this type of training design sequence, trainees learn abstract concepts first before attempting to solve specific problems
What is psychological sequencing?
This model emphasizes continuous improvement and feedback in training programs.
What is the Learning Systems Model?
This refers to the extent to which an organization is able to value, assimilate, and apply new knowledge
What is absorptive capacity?
A needs assessment should always begin with this.
What is an analysis of learning gaps and environment?
The "R" in SMART goals
What is "relevant"?
This principle for a plan of instruction is most often ignored in actual training situations
What is 'taking enough time?'