Positive stress that accompanies achievement and exhilaration.
What is eustress
100
Get started, Get into a routine, Saying no, Divide large tasks, set start and stop times, Plan your activities and Prioritize are examples of
What is rules to avoid wasting time
100
A way to analyze and evaluate your current situation and environment. This is typically used for strategic planning in business settings. Can also be used in goal setting to help you identify goals that will give you the most benefit.
What is a SWOT analysis
100
True or False: Is conflict always bad?
What is False
100
The form of negotiations builds long term relationships and allows both sides to feel that they have a victory
What is Integrative bargaining
200
Who is responsible for health and safety in the workplace?
Who is: top management, employees and supervisors
200
A written record of a group’s discussion and activities. Helps to prevent disagreement about what was said or decided at a meeting. Summarizes arguments, key ideas, actions, and votes.
What are meeting minutes
200
An observable and measurable end result having one or more objectives to be achieved within a more or less fixed timeframe.
What is a goal
200
The process in which one party conscientiously interferes in the goal achievement of another party
What is conflict
200
Type of bargaining that usually involves a single issue to be negotiated. Often involves price. Referred to as “Win-Lose” or “Fixed-Pie” negotiation.
What is Distributive Bargaining
300
An unintended event, results in injury, loss or damage, and the cause may be due to unsafe practices
What is an accident
300
Meeting minutes cover _______
What is discussion of issues, decisions as a result of discussion issues and the tasks individual members agreed to or were assigned to.
300
A way for motivating yourself to turn a vision of the future into reality and helps you choose where you want to go in life
What is goal setting
300
Name the four types of behaviours
What is Passive Behaviour, Aggressive Behaviour, Passive-Aggressive Behaviour and Assertive Behaviour
300
Defines what the negotiator would like to achieve
What is a target point
400
Name the four different types of health hazards
What are: physical agents, chemical agents, biological agents and ergonimically related injuries
400
A set of principles, practices, skills, tools, and systems working together to help you get more value out of your time with the aim of improving the quality of your life.
What is time management
400
SWOT stands for
What is S = Strength, Weaknesses , Opportunities and Threats
400
Avoidance, accommodation, forcing, compromises and Collaboration are examples of...
What is resolution techniques
400
Type of bargaining that usually involves two or more issues to be negotiated. Often referred to as 'win-win'.
What is Integrative Bargaining
500
Harmful stress characterized by a loss of feelings of security and adequacy
What is distress
500
Keeping too many workers, Indecision, Procrastination
Failure to delegate or delegating without authority, Excessive absenteeism or tardiness and Poor organization of work are all examples of
What is time wasters in the workplace
500
SMART stands for
What is: Specific, measurable, attainable, relevant and time bound
500
Expressing your opinions, needs, and feelings, without ignoring or hurting the opinions, needs, and feelings of others is an example of what behaviour?
What is assertive behaviour
500
The process in which two or more parties exchange goods or services and attempt to agree upon the exchange rate for them.