Who is Who
Name that Product
Name that Stock Code
Ordering Related
ABB Misc
100
Team that handles all communication/inquiries with lab network
Resolutions
100
What antifatigue design does ABB Labs carry and what is the range?
Flex SV +. Available in .50/.75/1.00
100
What CR39 stock lens can i get in photochromic brown? If I wanted AR what standard AR could we add if the lens is available in the RX OP Selection?
TGS39 / Claris
100
What is the highest total power that can be ordered for Glacier Metaform and what material?
Total Power -11 to +11 - 1.74 material
100
What safety stamp can a customer expect from ERL on a clear lens?
What does our Safety Stamp imply?
AB / meets the safety standards however not OSHA/ANSI approved. No Z87 stamp.
200
The LAM that covers Florida
David Thomas
200
What is the new brand name for D5 and Digital Master Series?
ABB Labs Ascend
200
If i need a STK FT28, what is the code, what parameters are required, what needs to be done to ensure it is added to the order, and how do we ensure the segment is in the correct place?
SHFT / SPH & ADD / Find By Matl - OD side and OS side
200
If someone has 'As Worn Measurements' what type of lens are they ordering?
Compensated
200
When transferring a call to the SCL department (Soft Contact Lens), when queue name would you transfer to?
SCL Existing Order-XFR Priorty
300
Who is the LAA for Gino Skulick?
Ana Soler
300
What aspheric SV digital lens is the only of it's kind and what brand is it?
Seiko Super MV / Seiko
300
Tintable Hard coated lens that is available up to a 3.00 cylinder.
E70C
300
I need to order a gradient polarized lens. Do you offer it or something similar?
We do not carry Gradient polar lenses BUT ordering a polar 'A' lens and adding a gradient tint would imitate a gradient polar cosmetically.
300
What two frames types SHOULD be sent back for redos vs running shape and edge? And Why
Metal Groove and Shelf bevel.
We do not keep the groove depth or bevel on file
400
I have been a customer since the launch of ABB Labs and have an extended policy when it comes to Dr Changes and Discounts. What is my name and what are my acct numbers?
Esther Mozes / 80035650 & 80032659 & 3562847
400
Name all occupational designs available at ABB Labs and where the intermediate range stops.
Shamir: Office (Desktop up to 3ft)
DMS: WorkDesk (4 ft)
Shamir: Computer (5ft)
Unity: Via Office (5 & 10)
DMS: WorkCubile (6.5 ft)
Shamir: Workspace (10ft)
DMS: Workconference (13 ft)
400
Why can't I order a LPBA +1.50-.50?
Sphere Only
+1.25 to +2.00 & -3.25 to -4.00 sph only
400
Do we carry the Essilor TD2 Scratch Coat?
What is the cost of the Prem HC?
No but similar - Super Scratch Coat
$20.00 for the pair
400
What steps and information is required to order a chem clip on a private job? How do you add pricing?
What is the cost of a polarized mirrored clip with permanent crystals?
Click Chem Clip under MISC
Add Lens Info, bridge CLR, magnets CLR to Comments and Pricing
Right click in the price and add MISC charge/Chem with the cost
$105
500
If a customer needed a LAA that is designated for Stock. Who could they speak to?
Jeff Glickman
500
Name two shamir designs a customer would request "Fixed 16" for?
Spectrum Plus/Element
500
For our stock Poly Blue Light lenses, the customer is asking for a product with a Blue blocking filter and not just the blue AR. Name one product that is the material and not the AR.
ACPB / CSBC/ CRBC
500
What AR is available with Shamir BluZero?
Glacier Plus/Expression/Glacier Sun/Crizal Rock/Sapph/Preven/Easy Pro
It can also be ordered with Glacier Hard Coat only (automatically applied if no AR is chosen)
500
What ABS window and tab would I find if a customer is setup with a Web Free shipping threshold on Stock/OP orders?
What is the threshold for 8056282?
Customer Inquiry / Pricing & Contracts
$59.00