Name that Product
ABB Labs Misc
Acct Related
Job inquiries/Turnaround Times
100
What is ABB labs house brand for an antifatigue design and what is the range?
Flex SV +. Available in .50/.75/1.00
100
If I am sending a MI update to HAW and it is VSP, who gets included?
LabTech Res and DM
100
Who is the LAM and LAA for Moscow Family Eye Care?
Laurie Mogck / Ana Soler
100
What is the standard turnaround time for an Avulux Chem Clip and which Chem lab processes them?
Up to 14 business days / Eyenavision
200
What Shamir design is non compensated, budget friendly and improves Peripheral Vision?
Genesis HD
200
Can we order a Flat Top 35 Trivex Clear?
No / Trans Gray only
200
What date did we setup the account 3560196 for ShipExec? What is the email address used?
2/21/23 & drallen@premiervisionofdallas.com
200
What is the standard turnaround time for job 16143772?
3 business days pending inspection
300
What digital bifocal is ideal for patients transitioning to PAL?
Ethos Plus 14 or 18 (Ideal for bifocal wearers transitioning to PAL)
300
What document, redo reason, and lab message would you use if you need to alert the lab on a cut out issue related remake/redo?
Lab Message Streamlining Quick Reference Guide/ FQC REVIEW/Cut out issue
300
For Acct 954530 what three frames were included on the jobs for patient Sandra Contreras?
Rayban 1591, 5228 and POF Muse 39-9190
300
When would we expect Stk Order 0134452914 to ship?
Monday due to shipping days
400
What design was created to match the patient's visual age?
Autograph Intelligence
400
What is the last reship number that has been shipped, patient name, item reshipped, and reason for account 1060725-0341?
577701 / REDA, NAWAR /
-Rec'd duplicate frame/will be reship
- FRAME MOD: Marchon NIKE/ 7228 N
400
For Acct WS53133, what are the patient names that were in the package with tracking 1Z97V75V1398348937 and when was it delivered?
Clare #2 redo / Hughes #1/ Callahan #2/ Mock/ Emmerman - 12/12
400
Why was job 16097066 cancelled? What AR category was requested? Do we have the frame?
No Zeiss AR / QV / yes
500
Name the Everyday designs in Shamir that are comparable to the GPal.
Spectrum, First PAL, Element, & Genesis
500
On 13975297 what design and material was originally requested and what did they enter initially based on the audit trail?
FT35 Trivex Clear / FT35 trivex transitions gray
500
For acct 3563795's job for pt Edward McGuire Jr Redo for edging error, what is one status scan that the lab will process but the customer cannot request?
Strip and Re-coat
500
Customer called upset regarding the log on job 11128294. Why?
Because job was completed in 2024 and note on the tint sample belongs on job 16013380