Coaching
What is the other person has the answer within them?
This is inevitable in any relationship, but we often feel like it shouldn't ever be happening.
What is conflict?
This is the tool for root cause problem identification created by Toyota.
What is the 5-whys method?
The root of this word for where you treasure something.
What is your heart?
This Greek military term combines stratos (army) and agos (leader), and names the core skill of seeing the whole field and ordering many parts toward one unified end.
ANSWER: What is strategy?
This is the primary tool of the coaching process. These are what a coach uses to draw the problem, outcome, or next important action our from the other person.
What are questions? What are open ended quesitons?
These are Three types of conflict.
What are Task, Process, and Relationship
What is problem statement?
This city values Glory over Charity.
What is the city of man?
Walt Disney named this aspirational picture of the future—the happiest place on earth—then spent decades turning it into reality through rides, shows, and guest experiences that embodied it.
What is vision?
This is one thing to avoid doing as a coach.
What is Give them the answer/teach/mentor/advise?
This leadership skill from a different unit is arguably the most helpful for engaging in healthy conflict resolution.
What is active listening?
This should be done after the problem statement is written, and before a single solution is selected
What is brainstorm?
A bold leader must first understand that every choice either moves toward God or away from Him — toward eternal goods or passing goods. For a leader to redirect toward the City of God and lead others there, this must change before anything else can.
What is the leader's core values (or the values she consciously chooses to hold)?
A student completes her SWOT analysis and identifies twenty-three items across all four quadrants. Instead of trying to act on all of them, she applies this discipline to circle one vital item per quadrant as her strategic priorities for the year.
What is the 80/20 rule?
This is exactly what OSKAR stands for.
Outcome, Scaling, Know-How, Action-step, Review
This is a critical step in conflict resolution, when two parties seem to have totally opposed worldviews or desired outcomes. Finding this is essential for making any progress.
What is common ground?
This tool is used to map out all of the brainstormed ideas, in order to identify the best solutions visually
What is impact vs. effort matrix?
What you value determines what you will give up for that value — and what you give up for something reveals what you actually worship.
What is the relationship between sacrifice, values, and worship? (Or: What is values determine sacrifice, sacrifice reveals worship?)
A leader already wrote a beautiful strategic plan naming a clear vision and four strategic priorities. But then she said yes to every opportunity and partnership request that arrived, abandoning this daily discipline of saying no to what does not align with the plan.
What is local strategic thinking?
This is the step after Scaling, in one of our coaching methodologies
what is Know-How? What is know Already?
This effect occurs when one of the three types of conflict is not resolved well, or is ignored.
What is the spill-over effect? What is escalation? What is relationship conflict?
These solutions feel productive because they demand so much effort—but they move nothing, and a leader should eliminate them without guilt.
What are Time Sinks? OR What is high effort, low impact?
Thomas More was imprisoned and executed rather than sign an oath he believed was false. This is what his refusal to break his oath reveals about the kind of leader he was.
What is a leader who chooses conscience over convenience, even when it costs him everything? (Or: What is bold leadership? / What is a leader who will not compromise on truth?)
Joan of Arc sent a letter before her battles saying, "I was born for this. I am not afraid. God is with me." The manual argues that this conviction was not just emotional courage but actually shaped her tactical decisions, giving her a strategic assumption—that Orléans could be retaken—that other generals lacked. This is the insight that strategy without this breaks contact with reality, and this without strategy becomes blind.
What is conviction?