This is the first step in problem solving.
What is defining the problem?
What is produced by the brakes on a vehicle?
What is heat or friction
This is the ability to identify with another person's feelings.
What is empathy?
What we call antifreeze?
What is coolant
What does ASE stand for?
What is Automotive Service Excellence
Your resume needs to have as much ____ as you possess
What is Personality?
How we measure lateral runout?
What is with a dial indicator
This is what you should state when you introduce yourself.
What are you First and Last Name.
What we use to find a leak that is not found by a visual inspection?
What is a pressure tester
Name the 3 certifications we offer in this class?
WHat is ASE Brakes, Dayco drive belt and ALLDATA
You should work to minimize these
What are distractions?
What causes a soft brake pedal?
What is air
The is the most significant body language element (Hint due to masks)
What is Eye contact?
What provides the heat in a vehicle? (under the hood)
WHat is a thermostat
How long have you been in the class?
What is 15 weeks
Questions answerable by yes or no
What are closed questions?
A permanent magnet sensor is called?
ABS speed sensor
A kind of conflict resolution approach ends up with a win-win for both parties
What is Collaborating?
What is the purpose of the cooling system?
What is to keep the vehicle at operating temperature.
How much weight will our 2 post lift pick up?
What is 10,000 lbs
A type of question that gains you the respect of the employer
What is a Pertinent question?
What we use to pull ABS codes from the ABS module
What is a scan tool
The Best Job Readiness Instructor Ever.
Who is Miss Olaniyi?
What is the coolant in a Chevrolet called from the factory?
What is Dexcool
What was the name of our guest speaker with no arms?
What is Richie Parker