Leadership & Change
This leadership style encourages adaptation in chaotic healthcare situations.
What is Quantum Leadership?
Who retains accountability for a task delegated to a UAP?
Who is the RN?
What does GRRR stand for in communication?
What is Greeting, Respectful listening, Review, and Recommend?
This term describes a nurse being held responsible for patient harm due to failure to act appropriately.
What is malpractice?
This theory focuses on job satisfiers like achievement and recognition.
What is Herzberg’s Two-Factor Theory?
What’s a nurse manager’s first move to minimize resistance when implementing major workflow changes?
What is involving key staff in planning?
Which task is most appropriate for a UAP: ambulation or IV meds?
What is ambulation?
This stage of team development is marked by conflict and power struggles.
What is Storming?
Posting patient details on social media may violate this law.
What is HIPAA?
Providing career development plans supports what type of motivation?
What is intrinsic motivation?
A nurse using this leadership style inspires others and promotes professional growth.
What is Transformational Leadership?
Before delegating, what must the nurse assess about the staff?
What is competency and experience?
The best first step for a manager when two nurses refuse to work together.
What is arrange a mediated discussion?
A nurse restraining a competent patient against their will may be guilty of this.
What is false imprisonment?
Why might a unit retreat help with retention?
What is building team cohesion?
This type of leadership includes setting new standards and introducing innovative practices.
What is Thought Leadership?
When should tasks ideally be delegated?
What is before becoming overwhelmed?
Which communication style avoids direct conflict but may hinder resolution?
What is passive communication?
This ethical principle supports a patient’s right to make their own decisions.
What is autonomy?
This group, born after 1980, values feedback and flexibility in learning.
Who are Millennials or Gen Y, or Professor Anderson :)
What should a nurse do to build support for a proposed policy in a unit with strong informal leaders?
What is engage informal leaders early?
Which client should be assigned to an LPN: unstable post-op or oral meds?
What is oral medications?
This tool helps reduce noise and clarify instructions in an OR setting.
What is nonverbal communication like hand signals?
Which professional response is required when witnessing unsafe care?
What is whistleblowing?
What is one key action to take when turnover increases after leadership changes?
What is conduct exit interviews?