The signs of ____ resistance to change are identified as being critical, finding fault, ridiculing or using facts selectively.
What is Active
100
____ articulate how the organization will progress toward the future, not what the actual future will be.
What is Goals
100
____ depicts what the organization is and does.
What is Mission
100
. ____ is when employees make a self-evaluation of their actions to lessen the emergence of negative emotions and identify corrective actions where necessary.
What is Reflection
100
According to the ____ image of managing change, with respect to sustaining change, if intended outcomes are achieved, it is because the change manager has been successful in helping organizational members develop within themselves the capabilities necessary for success.
What is Coach
200
According to the core values of the OD field, ____ values relate to social justice, freedom of choice and involvement.
What is Democratic Values
200
. ____ is the art of managing the meaning of followers, getting them to accept the vision's interpretation and meaning by stressing its importance and aligning it with followers' values.
What is Framing
200
____ occurs when an organization has a vision but is not prescriptively clear on how to achieve it.
What is Message ambiguity
200
____ occurs when information acquisition is overbalanced compared to an individual's response capabilities.
What is Message Overload
200
According to the ____ image of managing change, with respect to sustaining change, to the extent to which intended outcomes are achieved, this is primarily the result of environmental factors, not management intervention.
What is Caretaker
300
OD theory has been primarily developed in:
What is The United States
300
____ articulates values and beliefs about how work should be carried out.
What is Philosophy
300
____ occurs when meanings are misinterpreted through intentional or unintentional problems relating to the sending or receiving of the message.
What is Message Distortion
300
The term ____ relates to linking to other ideas and issues.
What is Bundling
300
According to the ____ image of managing change, with respect to sustaining change, the change manager designs the change process so as to best fit the conditions faced, recognizing that modifications will almost certainly need to be made en route and that the final outcome may not be as originally envisioned.
What is Navigator
400
According to the core values of the OD field, ____ values relate to openness, honesty and integrity.
What is Humanistic Values
400
Which of the following is NOT a reason that change efforts fail?
What is Too realistic
400
With the communication strategy of ____, a defensive strategy is used to identify and respond to employee rumors and innuendos regarding changes and work practices.
What is Identify and Reply
400
. According to the ____ image of managing change, with respect to sustaining change, the change process will have outcomes, but these are in a continual state of flux and are largely out of the hands of managers.
What is Nuturer
400
According to the ____ image of managing change, with respect to sustaining change, it is the responsibility of the change manager to design the change process and direct people to comply such that the change objective is achieved or planned.
What is Director
500
Which of the following is NOT a set of core values contained in the OD field?
What is Economic values
500
The ____ approach is more externally focused.
What is Benchmarking
500
With the communication strategy of ____, employees are showered with a wide variety of information.
What is Spray and Pray
500
According to the ____ image of managing change, with respect to sustaining change, the change manager plays a central role in the development of an understanding of the meaning of outcomes, in particular with regard to what is taken as a successful resolution of the change process.