After performing a service on a hard-to-deal-with client, Diane vents her frustrations to other clients. What emotion is Diane displaying?
attitude
what is one way HIV is not transferred
holding hands
when too many appliances are put on one circuit and are operated all at the same time, more current flows than the line is designed to carry. this is known as:
overload
the chemical breakdown of the skin caused by intense heat is called:
pyrolysis
Active ingredients in a rinse, such as benzalkonium chloride, lauryl isoquinolinium bromide and polysorbate leave the hair:
lustrous and manageable
how not to handle a "no-show" client
never discussing the missed appointment
what bacteria, when viewed through a microscope, would appear to be spiraled, coiled, corkscrew-shaped bacterial cells?
spirilla
what material does not allow a current to pass through it?
alcohol
first step in performing a high-frequency, dry scalp, indirect application treatment?
apply moisturizing scalp treatment cream
what product adheres to the hair shaft, even after ordinary rinsing, leaving hair easier to comb and handle?
cream rinse
the feeling that two people have for one another that feeds each persons need to feel valued is known as:
mutual respect
what type of bacteria can cause pneumonia?
diplococci
Electric Muscle Stimulation (EMS), in which a salon professional usually wears a wrist band with a moistened electrode, is known as the:
indirect method
how far can healthy hair be stretched without breaking when wet?
0.5
which shampoo contains temporary color molecules that adhere to the outer cuticle of the hair and deposit color?
color shampoo
what preventative measure will help alleviate foot and leg problems?
raising your feet on a stool during breaks
when a person is given antibodies to a disease rather than producing them through their own immune system, it is called:
passive immunity
which light source is close to being adopted as the mainstream light source due to falling prices and phasing out 40- and 60- watt bulbs?
LED
if the amount of pheomelanin is very concentrated and near the cuticle layer, the hair color will appear more:
red
what is the hair loss caused by excessive pulling or twisting on the hair or by chemical damage called?
traction
which type of shoes should be worn to reduce fatigue caused by standing for long periods of time
low, broad-heeled shoes
an inflammation of the fluid sac that lies between a tendon and skin or bone is called:
bursitis
what type of light has the shortest wavelength?
ultraviolet
the process of hair turning grey is most commonly caused by?
the natural aging process
which procedural step is genially used to determine if hair loss may be identified as an androgenetic alopecia?
ask questions about family history