Chapter 7
Chapter 8
Chapter 9
Mixed Review 1
Mixed Review 2
100
embarrassment, guilt, pride
What are social emotions?
100
questions, encouragers, paraphrases, reflection of feeling, and summarizations
What is the basic listening sequence
100
stuckness to intentionality
What is an important goal of interviewing?
100
sentence stem, key words, essence of what the client has said, and a check out
What is an accurate paraphrase?
100
Encourage others to talk
What are open questions?
200
sentence stem, feeling label, brief context, tense, check-out
What is the correct way to detail the techniques of reflecting feelings?
200
experiencing the world as if you were the client
What is empathy?
200
Confrontation
What is a complex of skills requiring observation and listening?
200
Clients tend to talk about what interviewers listen to
What is selective attention?
200
is the "cornerstone of the counseling relationship"
What is trust?
300
present tense
What is the most immediate and potentially powerful tense for a reflection of feeling?
300
basic empathy
What is the term used for when the interviewer responses are basically interchangeable with those of the client?
300
mixed messages observed in nonverbal client behavior incongruities between two verbal statements differences between what the client says and what the client does
What are discrepancies internal to the client?
300
When the client and the interviewer are communciating well and they "mirror" each other's body language
What is movement synchrony?
300
professional ethics, multicultural sensitivity, ans a positive wellness approach
What are effective client interviews built on?
400
abstract dialectic/systemic emotional style
What is a style used by clients who are very effective at analyzing their emotions?
400
Goals
What is the stage of the interview where a more ideal story ending might be defined?
400
Level 2: Partial examination.
What is "Yes, I hurt and perhaps I should be angry"?
400
awareness, knowledge, and skills required for all practice, research, and training
What is the focus of The Guidelines for Multicultural Competence?
400
deciding from among a range of alternative actions how to help different clients
What is intentionality?
500
bringing out the richness of the client's emotional world helping clients sort out complex feelings and thoughts grounding the counselor and client in basic experience
What is the result of accurately reflecting feeling?
500
subtractive empathy
What is the term used for when the interviewer focuses on the negative or distorting the client conversation?
500
1. Denial 2. Partial examination 3. Acceptance, but no change 4. Generation of new solution 5. Transcendence
What are the stages of the Client Change Scale?
500
can be observed between a client and a situation, between verbal statements, and between what one says and what one does
What are discrepancies?
500
the degree to which a person adopts the standard way of behaving in a given culture
What is acculturation?