Introductions
Practice introducing yourself
Answer
True or False: staring at someone can come off as aggressive
True
Appropriate or Inappropriate: Talking about someone's appearance, their weight or clothes size
Inappropriate
What is an example of an inappropriate reaction when you receive negative feedback?
Yell, scream, hit, storm away
What are social skills?
skills we use to communicate and interact with each other, both verbally and non-verbally, through gestures, body language and our personal appearance.
Appropriate or inappropriate way of introducing self: What's your name?
Inappropriate
What emotion is her body language showing?
Mad
How can you keep a conversation going when a peer asks you a question?
ask open-ended questions, ask follow up questions
What is a compromise?
A compromise is made when two or more people can't agree on the same things so they bend a little.
What factors make a good phone call?
Answer
When is it appropriate to use a informal greeting?
Friend, family member, someone you are close to
Name something you can do to show a peer that you are listening
Ask them questions, nod your head, make eye contact, summarize what they said
Name one good time to start a conversation and one bad time to start a conversation.
Good: alone, they greet you, know them well, shared meals.
Bad: private conversation, on the phone, in the middle of something
What is one polite statement you can use when you disagree with someone?
What makes an apology effective/successful?
Sincere, eye contact, remorse
Which is the MOST appropriate way to get the attention of someone who is in a conversation: a. touch them from behind, b. stare at them until they see you, c. yell their name loudly d. wave at them
D. Wave at them
What can you tell about them by looking at their eyes and facial expressions?
What are some off limit conversation topics?
Anything personal: diagnoses, reason for admission, symptoms, where someone lives
How would you respond to this negative feedback?
Your group leader reprimands you for coming to group late
What are the three communications styles? Describe one
Assertive, passive, aggressive
Why should we have good social skills?
Better relationships, better communication, help with getting a job, increase happiness
What are examples of body language?
Facial expressions, eye contact, tone of voice, posture, gestures
When is it acceptable to change the topic of conversation?
Difficult subject, not appropriate, makes you feel uncomfortable
How would you compromise in the following scenario?
You think your room has gotten messy, so you tell your roommate. Your roommate disagrees that the room is messy and doesn’t think it needs to be cleaned.
Answers
What are the four zones of personal boundaries?
Public, personal, intimate, social