HIPAA
over usage of hospital materials, running machines to no charge, wrong usage of funds - these are all examples of ?
What is abuse?
The ______ _______ contains all policy and contract information if I ever need to reference it.
The employee handbook
HIPAA
What is Health Insurance Portability and Accountability Act?
In which state is it illegal to tie a giraffe to a street lamp or telephone pole?
What is Georgia?
How long can you leave your member on hold before you check back in?
A mother is calling asking for information regarding her 21 year old daughters last appointment, can you give it to her?
What is not without daughters authorization?
This policy provides employees with a secure and confidential mechanism to report any unethical behavior, misconduct, fraud, or violation of company policies. It encourages individuals to raise concerns in good faith without fear of retaliation, discrimination, or adverse consequences.
What is The Whistle Blower Policy?
DEI
What is Diversity, Equity, and Inclusion?
I can make you late, but I’m also a great band name; what am I?
What is Alarm Clock?
What is log (or sign) in/out?
A friend asks you to look her up since she uses kaiser and you have access to their systems, what do you do?
What is say no?
This policy states The Global Diversity, Equity, and Inclusion (DEI) Policy reflects the organization’s commitment to fostering a diverse workforce and an inclusive workplace where all individuals are treated with fairness, dignity, and respect.
What is Dignity First?
FWA
What is Fraud, Waste, and Abuse?
This animal is the fastest land animal.
What is the Cheetah?
When should you do your branding while on the call?
What is the end?
______, or the Health Insurance Portability and Accountability Act, is a federal law enacted in 1996 that aims to protect sensitive patient health information.
What is HIPAA?
This policy outlines guidelines for employees representing the organization at external events, including conferences, seminars, and public forums.
What is External Engagement & Speaking Opportunity Policy?
ACW
What is After Call Work?
A 7‑letter word for “a large, wild cat.
What is leopard?
WHO is MSCC?
Member services
HIPAA also includes provisions for the _____ and ____ of health information, ensuring that patients' medical records and personal health information are kept confidential.
What is privacy and security?
This policy outlines guidelines for responsible and appropriate use of social media by employees in the United States. It ensures that employees maintain professionalism online and avoid sharing confidential, proprietary, or sensitive company information on public platforms.
What is The Social Media Policy?
BRB
What is Be Right Back?
He’s still the tallest U.S. president ever, at 6 feet 4 inches.
Who is Abraham Lincoln?
When is it okay to not document a call?
What is never?