Compliance
The Devil is in the Details
Processes
Look at me!
Product Details
100

Annual income divided by 52

What is how to find weekly income?

100

This product is not transferrable from one customer to another customer.

What is Maintenance?

100

The company standard for CIT's 

What is 6 Days?

100

The company standard for Per Vehicle Retail

What is $1,850?

100

If 2 are recevied at time of purchase, we cover up to 2 a year

What are keys and remotes?

200

You should run an OFAC on these individuals.

What is anyone connected to a car deal?

200

When a chargeback is incorrect on the Google Doc, I contact these people

Who is the Office Manager and Sara Cain?

200

This is the first step in the Cable Dahmer Finance Process.

What is an 7 Minute EMI?

200

One of the Google Docs I check DAILY.

What is the Google Chargeback Doc?

200

SWAT, Maintenance, and FinishingTouch have this in common.

What are non-cancellable products?

300

Pattern, practice or specific activity that indicates the possible existence of identity theftYou should have checked this.

What is Red Flags?

300

The correct LINE in Aftermarket to receive credit for backend SWAT profit.

What is LINE 20?

300

Per the dealer agreement, you must collect sales tax on these deals.

What are out of state financed deals?

300

When I'm in doubt as to where I should submit the customer, I go here first...

What is the Bank & Finance Requirements Doc?

300

To cover additional items such as commercial use or seals and gaskets, a customer must pay this.

What is a surcharge?

400

2.5 bps is the company standard on this form

What is a DPC Form?

400

After signing a customer I have this much time to activate SWAT.

What is 24 hours?

400

When sold on the front and back of the deal, you cannot finance in the deal and LINE5

What is SWAT?

400

This is how I manage my business on a daily basis.

What is my personal Finance Log?

400

The service contract always starts at this point.

What is todays date?

500

A customer buys two cars for $6,000 cash each, one on Monday morning and the other on Monday afternoon from the same dealership, this would constitute related transactions that must be reported.

What is Form 8300?

500

"Great news! Your payment is $400 a month for the next 2 years, and after that your payment will be $300 a month for the next 3 years"

What is LINE5 or SPP?

500

In your opening statement to the customer, the following four commitments are made.

What is reviewing the figures, credit application, insurance, and vehicle warranty?

500

So I don't get caught at the end of the month with different numbers and gross profit then the Variable Team, I'm going to go here weekly.

What is MaximTrak?

500

Tire & Wheel only covers complete replacement when this occurs.

What is a Road Hazard?