UNLIMITED PRIORITY MAINTENANCE
GAP PROTECTION
EXTENDED SERVICE PLAN
THEFT PROTECTION
APPEARANCE PROTECTION
100

NAME ONE BENEFIT OF UPM FOR THE DEALERSHIP

BRINGS CUSTOMERS BACK INTO THE STORE

NON CANCELLABLE 

100

HOW MUCH MONEY DOES GAP GIVE YOU IN RESULT OF A TOTAL LOSS?

$2000

100

WHAT DOES EXTENDED SERVICE PLAN COVER? EXAMPLES (2)?

ALL NON-WEARABLES ON THE MOTORCYCLE

TIRE AND WHEEL IF BUNDLED

GROMMETS, SPACERS, SEALS, RETAINING RINGS, MASTER CYLINDER ETC 

100

EXPLAIN DATA DOT SECURITY

BARCODES PUT ON EVERY PART OF THE MOTORCYCLE REGISTERED TO THE CUSTOMERS NAME WHEN THEY BUY THAT CAN BE TRACKED BY A NUMBER WHEN SCANNED 

100

EXPLAIN THE PHYSICAL COMPONENT OF APPEARANCE PROTECTION 

CERMAIC COATING ACROSS THE ENTIRE MOTORCYCLE 

LEATHER PROTECTANT ON THE SEAT (BAGS)

200

WHERE CAN YOU USE THIS PLAN? 

THUNDERBIRD HD OR WICKED WEST HD

200

EXPLAIN WHAT THE PLUS IN GAP PROTECTION PLUS IS AND WHAT IT IS PUT TOWARDS 

$1000 TOWARDS YOUR NEW BIKE (DOWNPAYMENT) AND TOWARDS YOUR INSURANCE DEDUCTIBLE 

200

WHAT ARE THE EXTRA BENEFITS OF THE EXTENDED SERVICE PLAN

REIMBURSMENT FOR: TOWING, HOTEL STAY, FOOD, CAR RENTAL

200

HAVE YOU EVER PHYSICALLY PUT ON DATA DOT PROTECTION? IS SO, EXPLAIN THE PROCESS 

YES OR NO, YES GETS THE POINTS 

200

WHAT IS THE COST OF APPEARANCE PROTECTION?

$1199

300

WHAT HAPPENS WHEN WE REFILL A CUSTOMERS PLAN AND TRANSFER FROM ONE BIKE TO THE NEXT? 

THE REMAINDER OF THE PLAN MONEY CAN BE USED TOWARDS DOWN PAYMENT ON THE NEW BIKE 

300

EXPLAIN WHAT GAP PROTECTION DOES FOR THE CUSTOMER IN RESULT OF A TOTAL LOSS (INCLUDES HAND GESTURE)

CLOSES THE GAP BETWEEN WHAT THE CUSTOMER OWES AND WHAT INSURANCE DEEMS THE BIKE IS WORTH 
300

WHAT ARE THE LIMITATIONS TO PUTTING EXTENDED SERVICE PLAN ON YOUR MOTORCYCLE? 

15 YEARS OR 60,000 MILES 

300

WHAT MONETARY VALUE DOES THEFT PROTECTION GIVE YOU IN EVENT OF THEFT? WHERE DOES THAT MONEY GO? 

UP TO 5K TOWARDS DOWN PAYMENT OF YOUR NEXT MOTORCYCLE

300

WHAT IS THE TERM LENGTH OF THE WARRANTY, AND CAN YOU REAPPLY THE COATING? 

5 YEAR TERM LENGTH FOR WARRANTY AND YES YOU CAN REAPPLY 

400

HOW MUCH DOES THREE YEARS ON A NEW BIKE COST? 

$2995

400

WHEN CAN A CUSTOMER NOT PURCHASE GAP PROTECTION? 

WHEN THEY HAVE TOO MUCH EQUITY IN THE BIKE 

AFTER THE DAY OF PURCHASE 

400

HOW MANY PARTS AND COMPONENTS DOES ESC COVER? 

OVER 1100 PARTS AND COMPONENTS 

400

WHEN CAN YOU USE THE BENEFITS OF THEFT PROTECTION?

AFTER 30 DAYS AND INSURANCE MARKS THE BIKE AS A TOTAL LOSS 

400

WHAT DOES THE WARRANTY COVER? 

PAINT, CHROME AND LEATHER UP TO $5000 IN REPLACEMENT/REPAIRS

500

WHAT IS THE DIFFERENCE BETWEEN HARLEY'S PLANNED MAINTENANCE AND UPM?

NO CAPS ON MILEAGE

CAN ONLY BE USED AT OUR DEALERSHIP

PRIORITY SERVICE 

500

WHO DOES HARLEY USE FOR GAP PROTECTION PLUS? 

ALLSTATE

500

WHAT DOES IT MEAN WHEN THE BANK REQUIRES ESC TO BE ON THE BIKE FOR THE CUSTOMER TO BUY? 

THE BANK LOANS MORE MONEY AND SEES IT AS A PROTECTION OF THE ASSET ALLOWING MORE MONEY TO BE FINANCED 

500

ARM THE QUESTION, DO I HAVE TO HAVE THIS ON MY MOTORCYCLE? OR CAN WE TAKE IT OFF? MY BIKE IS GOING TO BE STORED IN MY GARAGE. 

I UNDERSTAND THAT YOUR BIKE IS GOING TO BE STORED IN YOUR GARAGE, HOWEVER THIS PROTECTION IS FOR WHEN IT ISN'T STORED AT HOME AND YOU'RE OUT RIDING. WE PUT THEFT ON EVERY BIKE WE SELL, I'VE NEVER SEEN ONE WITHOUT IT. IS THIS THE RIGHT MOTORCYCLE TO BE IN YOUR GARAGE? 

500

WHAT MOTORCYCLES ARE ELIGIBLE FOR APPEARANCE PROTECTION? 

BIKES WITHIN 5 YEARS OF AGE 

**WITH BIKE PURCHASE UP TO 9 YEARS, OTC UP TO 4 YEARS**