Adjustments Basics
What is a financial aid adjustment?
A change to a student’s initial financial aid offer
What is the Pell Lifetime Limit?
600% (about 6 years)
When are disbursements typically applied?
About the 3rd week after the course start
What is a Change of Program?
When a student switches programs
What is proration?
Reduced aid for shorter programs
Name one reason financial aid may be adjusted
FAFSA updates, enrollment change, SAP, scholarships, loan limits, etc.
What determines Pell eligibility amounts?
SAI (Student Aid Index)
Name one disbursement issue
Service indicator, low credits, overaward, etc.
What system task is usually created?
A Change of Program task in Salesforce
When does proration occur?
End of academic year or payment period
What happens if a student drops from full-time to part-time?
Financial aid may be reduced
What is one limit that affects loan eligibility?
Annual or aggregate loan limits
What happens if a student is not enrolled?
Aid may be canceled
Who processes most Change of Program cases?
FAS/internal processing team
Who is typically affected by proration?
Undergraduate students near program completion
What assumption is made when initial aid is awarded?
The student will maintain the same enrollment level
Can students receive aid above the Cost of Attendance (COA)?
No
What is a break in enrollment?
When a student stops attending or drops courses
When can GuidedPath changes begin?
Up to 10 days before new start date
How can you identify proration?
Lower-than-expected aid amounts
When are initial awards typically created after FAFSA is received?
3–5 business days
What happens if a student exceeds loan limits?
Aid must be reduced or returned
What happens to loans before a break in enrollment?
They cannot be offered
When are FlexPath changes processed?
Within the first 2 weeks of the new program
What is used to calculate proration?
Remaining credits or program points