Show:
Award Letters
Verification
Special Circumstances
Processing Errors
Wild Card
100
When do students get awarded?
After all requested material has been received and reviewed
100
What is verification?
This is the review process to ensure that the right amount of aid is awarded to the right students at the right time
100
Where do families go for more information about special circumstances?
All of the documents can be found online
100
What is the most common type of error occurring this year?
A signature correction
100
What is the status of the Perkins Loan program?
The program is scheduled to end, without grandfathering, following the 17-18 academic year
200
How do students receive their award packages?
By US Mail and by e-mail
200
Why do different students need to provide different sets of documents?
Because students are selected for one of four verification flags
200
What is one of the circumstances frequently reported for which we cannot make adjustments?
Credit card bills
200
What is causing additional headaches for families this year?
Obtaining and using their FSA IDs
200
When will students have to go through the FAFSA process again?
The window opens for the 2017-18 cycle on October 1, 2016
300
How do the Admissions counselors see the award notifications?
By accessing the award letters in ImageNow
300
How can families request IRS Tax Return Transcripts?
These can be requested online or by phone
300
What must be done prior to the Financial Aid Office reviewing a family's special circumstance?
Verification must be complete
300
Whose income information should be included on the FAFSA?
Parent and stepparent (if applicable) that they live with most of the time
300
What are the two requirements that MUST be completed after May 1 but prior to receiving any Federal Direct loan funds?
Master Promissory Note and Entrance Counseling
400
Why would the Financial Aid Office need to repackage a student?
Because a student submitted a correction or update to their FAFSA
400
Why will the verification process be more consistent among all colleges this year?
The Quality Assurance Program doesn't exist anymore
400
What is the one legal limitation imposed on schools regarding special circumstance review (Professional Judgment)?
A special circumstance review cannot be done for an entire group of students. It must be individual on a case-by-case basis.
400
What is one FAFSA error that causes significant confusion?
When the parent's marital status on the FAFSA doesn't match their filing status on their taxes
400
What is a new wrinkle in the verification process this year?
Students can move from one verification flag to another
500
Why is there so much information that gets included with the award letter?
Schools are legally required to provide certain information as part of an award package
500
Why do we frequently have to go back to families and ask for the same document over and over?
Every question on the Verification Worksheet must be answered, even if the answer is $0
500
What is the best case scenario that could come from a Special Circumstance Review?
A student gains Pell and OCOG eligibility
500
What should a student do if they filed their FAFSA using the wrong Social Security Number?
The student must refile their FAFSA
500
When will students be notified of their User Name for WebAdvisor?
It will be included in their paper award packet