Refunds
What's the cash limit for a refund?
$35
How do I find a money order case?
Money Order Expense Report - Posted on CoP
What does the acronym EDW stand for?
Enterprise Data Warehouse
When was the last postal rate change?
7/10/22
How much is the Floor Stock Tolerance?
.1% of Sales
What's the money order limit for a refund?
$1000
What does it mean when I see a money order serial number in the trans and tender data - but not the non-revenue amount is blank (NULL)?
The money order has been voided
What does the acronym ASR stand for?
Application System Reporting
How much does a 1st class stamp cost?
0.60
What happens if the count is out of tolerance?
A Unit Reserve count is required
What's the offsetting AIC when a refund is sent to Scanning and Imaging for payment?
AIC 280
What's the difference between a money order void and a money order post void?
The post voided money order was printed and visit completed
What's the difference between EDW and ASR?
Data in EDW reports has been extracted from the source system (i.e. APEX) and stored in EDW. Data in ASR reports remains in the source database - usually Oracle
Which country issues an Eamon Stamp?
Ireland
What's the tolerance for an SIA Cash Credit?
$10
Where do I find the serial number for a money order issued for a refund?
In the Tender ONLY Data (Support Request) - or look for the serial number sequentially missing
Where do I find the serial number for a money order issued as a replacement?
In the Tender ONLY Data (Support Request) - or look for the serial number sequentially missing
What type of file should I choose when exporting data from EDW or ASR?
Excel with formatting - unless it's very large - then text
What's the maximum weight allowable for a 1st class letter?
3.5 oz
How often do they have to count an SIA Cash Credit for a non-bargaining employee?
Once a fiscal year - every 4 months for bargaining
How can I tell if a money order issued for refund has been post voided?
Pivot the Serial Numbers and SUM the Non-Revenue Amount - serial numbers with a negative value will be a post voided money order
In the trans and tender data, is there a way to determine which money orders have been issued as a no-fee?
In the tender Only Data (Support Request) - Tender type Postal MO Issued. Easy to find in a Production ADM Report
What's the quickest way to export a file from EDW or ASR?
Use the H Drive (you all have one)
What does the acronym PIHOP stand for?
Postage in the hands of the public
Last Floor Stock Count was January 2nd - when is the next count due?
Any day the following May