Hopelink
To promote self-sufficiency for all members of our community to help people make a lasting change.
What is Hopelink's mission?
Car repair, parts from auto supply store for customer self-repair, past and current car insurance payments, licensing fees, tickets or fines that have or will cause license suspension, tire replacement, Good to Go Tolls (past charges only), towing (fixed amount only)
What is covered under Transportation for Flexible Financial Assistance?
For client confidentiality purposes, these files should be stored here.
What is FRP SharePoint?
Name of tenant, name of landlord, address of rental property, occupancy, term of agreement, rent rate and date due, deposit information, signature & date of tenant and landlord.
What is required on a lease?
CRS Screening, Assignments distributed to SRS, Consult Prep, Consult Call, Consult Follow-Up, Document Processing, FA Intake Appointment, Complete & Submit Application.
What are the FRP application procedures?
This program you should be referring your clients to helps with the following services: Building a resume, Building a resume, Writing a cover letter, Ways to search for jobs, Preparing for interviews, Creating a long-term career plan, Making connections with employers, and Finding the right education and training.
What is the Employment Services program?
If a service is not on the Flexible Financial Assistance Policy, you complete this form.
What is an Exception Request form.
Households may be eligible to receive financial assistance twice in a 12-month period.
What is the Financial Assistance 12-month Policy?
A landlord must provide written documentation that meets our required information on a lease. These details can be in an email from the landlord or on the Lease Addendum along with a Exception form.
What is no lease or missing required information on a current lease?
After SRS approves or denies assignment, this is updated that the client is served.
What is the Request Log?
Farm Fresh Feast and Reaching Out Luncheon.
What are Hopelink's fundraising opportunities?
For these services, we refer the client to the energy program or receive notice of denial from the energy program.
What are heating and water?
Each household deemed eligible for financial assistance is eligible for up to $3,000- or 3-months’ past, current, one-month future rent or a combination during FY24.
What is the Financial Assistance Per Household Policy?
Lease is expired.
What is get an updated ledger or email from landlord detailing terms of lease?
A W9 from the vendor or landlord is required for this.
If the request is rent, move-in or over $1000?
This Hopelink program helps with Getting Around Puget Sound, partners with social service agencies and organizations to provide travel training and resources to employees who work with diverse range of clients, provides excursions with the transportation system for small groups of people, and provides 1:1 support through a resource line.
What is Mobility Management?
When the original vendor sells the debt to a collection agency, at which point the expense becomes ineligible for our assistance.
What is expenses in Collections?
This can be submitted when a client’s situation warrants going outside our Financial Resilience Program and Flexible Financial Assistance policies.
What is a Policy Exception form?
There is no move-in/intent-to-rent letter.
What is submit an exception form?
Detailed information is listed about the client, interactions with the client, expectations of client, receipt of documents,
What are case notes?
One of these Hopelink's programs is missing. Food, Employment Services, Financial Assistance, Energy, Housing, Transportation, Mobility, Financial Capabilities, and Family Development
What is Education?
We do not cover the following: Adding a new wall, new floor, new roof, new gutters add to the long-lasting value of the property, and these are considered assets. They add value to the property. Additionally, expenses that add life of more than one year to the property are considered assets.
What are asset driven expenses?
This document provides guidance on identifying and recording a clients name.
What is the Client Name Policy?
In reviewing digital files for approval, missing one or both signatures & dates, signature page is missing, missing occupants that are on the FRP Enrollment Case, missing a lease or owner doesn't match lease and W9.
What are common errors?
You have a client in need of business-appropriate attire for interviews or a new job.
What is the Working Wardrobe referral?