The Resume
What is the first section that should be on your resume (just below your name/ contact info)
The Professional Summary
Where can emotional intelligence be used?
EVERYWHERE!
- Home/ personal life
- Work
- Personal/ professional relationships
Why is a FICO credit score important when working with a potential customer
A FICO credit score (ranging from 300 to 850) determines interest rates, loan approvals, and credit card eligibility.
This tab should summarize the email’s purpose
The Subject line
The first modern ____________ was created in 1950 after its founder Frank McNamara forgot his wallet at a restaurant and wanted a way to pay without cash.
Credit Card
How many bullet points should you list for each job
100 bonus points if you can explain why?
3-5
Because too many bullet points can be distracting for the employer/ they may not read through all of them if there are too many.
______ skills are designed to help regulate emotions, and deal with difficult situations in life. These skills often help us reset and position ourselves to effectively do our work / deal with personal issues.
Coping skills
List 3 relevant skills in your industry?
• Microsoft Office
• Budget Management
• Problem Solving
• Financial Planning
• Risk Management
• Customer Service
• Interpersonal Skills
• Financial Literacy
•Critical Thinking
• Active Listening
The ________is the term you would use when starting your email.
Extra 100 points if you can give an example of
Greeting
Example: Dear Ms. Smith
This game was originally invented to teach about economic inequality. The game was meant to show the negative effects of ___________on wealth distribution.
Monopoly
What verb tense should you use if you list a previous job vs. a current job
Past tense for previous jobs (E.g. Managed a team of 4 cooks)
Present tense for current jobs (E.g. Managing a team of 4 cooks)
__________ is a term used to describe a combination of mental, physical, and emotional traits of a person. This is what makes up who we are today, and shapes our emotional intelligence even from a young age.
E.g. Genetic inheritance, physical attributes, life experiences, environmental conditions all contribute to this.
Temperament
What are some of the services offered at retail banks in your industry:
Retail banks provide checking, savings, loans, and credit services.
Give an example of how you would end your email to a professional in your industry:
Correct answers:
"Best Regards"
"Sincerely"
"Thank you"
This movie was the first to show a toilet flushing. Before 1960, it was considered too indecent for TV or film.
Psycho
How long should your resume ideally be
1 page.
if 2 pages, should at least fill out halfway down the second page, or be 2 full pages.
What is self-awareness and give an example of this in the workplace
- recognizing your own emotions and when you need to take action to work through these emotions.
Example: Realizing I am upset at a co-worker when I begin to sweat, or my breathing becomes rapid.
List at least 2 emerging industry trends and innovations that could impact/ are impacting your industry.
- Rise in digital banking and mobile payments (e.g. apple pay/ stripe/ square)
- AI & Automation in Finance
- Financial Regulations
- Regulatory Technology
- Cybersecurity and Fraud Prevention
What does "Reply All" mean, and why should you use caution when using this email option?
Reply all means your email will be sent to all recipients in an email chain.
You should only use this if you intend for your message to be seen to the entire email chain for your response.
A day on this planet is longer than a year on this planet.
It takes takes 243 Earth days to rotate once on its axis but only 225 Earth days to orbit the Sun.
Venus
This term describes words that would stand out the employer/ be picked up by an applicant tracking software.
Hint, this is 2 word answer
Buzz Words
What is emotional intelligence?
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships using sound judgment and empathy.
What does SIE stand for?
for 100 bonus points what does this exam help you do in your career?
Securities Industry Essentials (SIE) Exam
Anyone looking to start a career in investment banking, brokerage, asset management, or financial advising.
In what time frame should you respond to a professional email at work?
24-48 hours (1-2 days)
This creature can recognize human faces. They use a technique called configural processing, similar to how humans remember faces.
Honeybees