Definitions
Cheques and Debit
Accounts Receivable
Accounts Payable
Miscellaneous
100

This is given when there is an interruption of an employee's earnings 

Record of Employment ROE

100

One of the most common errors when writing a cheque

Using an improper date

100

When is an account considered delinquent?

30 days past due

100

How does the dentist pay for the office expenses?

They are applied to the dentist's credit card or a cheque.

100

How are credit recovery companies paid?

The collection agency subtracts their fees before submitting the amount remitted to the office.

200

The money the dental office owes its suppliers

Accounts payable

200

In a locked cabinet or drawer 

Where should the petty cash fund be kept?

200

What does the bank consider accounts that are  90 days past due?

The accounts are uncollectable

200

Before paying any bills what must the DOA do?

Get the dentist approval.

200

payment plans should never extend past 

12 months 

300

An item that is ordered but not sent with the contents of the delivery

Backorder 

300

They have been around since the 1960's

Payment machine payment terminal

300

Why is cash flow important?

Cash is needed to pay bills such as rent, dental supplies, and payroll.

300

Name two accounting software?

Quickbooks and Sage

300

What is cultural empathy? 

The ability to understand and be aware of the cultural attributes of a given society and how they differ from their own culture. 

400

Something a buisness ownes 

Assets

400

When should a record of employment be issued? 

Within 5 days of an employer becoming aware of an interruption of earnings.

400

When a patient's insurance benefits have been assigned to the dental office, how long does it take to receive payment? 

Two weeks

400

Business expenses that continue all the time, such as rent, utilities, and salaries

Fixed expenses

400

What is one of the most obvious errors in written communication?

Spelling

500

Something a buisness owes 

Liabilities

500

What are the 3 ways debit machines process payments?

Swipe, Chip and pin, Contactless

500

What is the key to successful  collections?

Everyone on the team needs to believe in the quality of the service performed and the fairness of fees charged.

500

What expense category do the sundries supplies go under?

Variable

500

Where was fluoride discovered?

Colorado Springs