The Basics
Our fine jewelry is available in what karat?
What is 14k and 18k for the floating diamond collection.
Show me one of our entry level fine pieces and tell me the price.
- 14k Basic Chain ($195)
- 14k Rose Bar Single Stud ($85)
- 14k Rose Delicate or G stacking ring ($155)
- Diamond Vintage Heart Bracelet ($220)
What is our best-selling fine piece in the store YTD?
What is our 14k Gold Basic Chain. (We have sold 52 units totaling $10,251!)
How many new charm styles did we launch?
What is 8 styles
What are the four C's of Diamonds?
Cut, Color, Clarity, and Carat.
Solid gold is a precious metal that will not _____ when worn?
What is oxidize?
Show me your favorite fine piece and tell me the price.
*Stylist chooses piece and manager checks for correct price*
What is our best selling PENDANT necklace style YTD?
What is our Diamond Cross Necklace (We have sold 26 units totaling $8,584!)
What mm is the new fine crew huggie?
What is 8mm
Why does gorjana not provide a diamond certification for Lab or Natural Diamonds?
Gemological certification is costly and would significantly drive up the sales price. It is a common industry standard to not certify natural or lab grown diamonds at our current diamond size.
The year we launched our Fine collection.
Double Jeopardy if you can give me the month we launched our Fine collection.
What is August 2020.
Show me our fine charity pieces and tell me their prices.
- Diamond Pave MAMA Necklace ($720)
- 14k Gold MAMA Necklace ($340)
- Diamond Paw Necklace ($375)
What is our best selling earring style YTD?
What is our 14k Gold Classic Single Huggie (We have sold 41 units totaling $5608!)
The put a bow on it line features items in these three product categories.
What is the color grade for our natural diamonds?
Double jeopardy if you can give the color grade for our floating diamonds.
Natural Diamonds: G - H
Floating Diamonds: J - L
Tell me 2 key phrases when describing our fine collection to a customer.
- "Solid Gold and Genuine Gemstones"
- "Perfect for Everyday Wear"
- "Just a Touch of Sparkle"
- "Staple pieces you'll never want to take off"
- "Dainty styles with unique stones and shapes"
- "Laid-back Luxury"
Show me our highest priced fine piece currently in store and what the price is.
*Stylist shows the piece/tells price and manager validates*
What is our best selling bracelet style YTD?
What is the Newport Pearl Birthstone Bracelet (We have sold 20 units totaling $4,567!)
The new single stud huggies come in which 4 designs?
What color and clarity are our Lab Grown Diamonds?
Color: F
Clarity: VS1
Our gorjana fine jewelry is stamped to indicate whether it is 14k or 18k solid gold. What is the stamping on our pieces?
-585 is stamped on 14k pieces to indicate 58.3% of the piece is pure gold.
-750 is stamped on 18k pieces to indicate 75% of the piece is pure gold.
Fine Roulette: Manager picks a fine chain and charm of their choice and the stylist must tell the correct price of both pieces totaled.
*After stylist locks-in their price guest, manager will validate*
What is our best selling ring style YTD?
What is the Lab Grown Eternity 2mm Ring (We have sold 8 units totaling $6,336!)
What is the price of a SINGLE Lab Grown Diamond Solitaire Flat Back Stud?
What is $175.
What is the step-by-step process for creating a Lab Grown Diamond?
1. A diamond crystal acts as a "seed" for the new diamond to grow.
2. Inside a special machine, they recreate the intense heat and pressure that naturally occurs deep underground.
3. Over time, the carbon atoms bond to the seed, slowly forming a larger diamond crystal layer by layer.
4. After the diamond has grown to the desired size, it is removed, cut, and polished, just like a natural diamond.