Footwear
What is the proper way to relace a shoe?
Left over right and over
What size should be first when merchandising men's apparel.
Medium or large if there is no mediums.
What is wallpapering?
Making sure all the shoe boxes are straight and in order
What are the protocols for raffle winners?
Make sure the name and their ID match up to their winning size, and must pick up by 5PM.
What should be worn at all times while on the clock?
Finish Line shirt, name tag, walkie talkie, and handheld.
How should shoes be standardized on the shoe wall?
heel placement, JD tags on necessary shoes, smaller sizes on top, correct sizes
What are the expectations when merchandizing apparel?
Hoods and sleeves folded, correct price and checking to see if it's JD
What are the rules for retros? (multiple answers)
Counted daily, ran up in order of release date, and numbered.
How many people should be on the salesfloor at all times?
Atleast 2
When a customer is in the store what do you NOT do? (multiple responses)
Not greeting, Not approaching them, Standing behind the counter, having your phone out, sitting on the counter or benches, cussing or inappropriate language
What shoe sizes belong on the wall?
9c, 10c, 2y, 3y, 5y, 6y, 7w, 7.5w, 8.5m, 9m
Where should hang tags/JD shields be placed when merchandising?
Only use hang tags/JD shields on the front two and last one.
Where is the blue wall and white board located?
Blue wall - beside desk
White board - start of men's air max isle
What are the different zones?
Zone 1 (Women's), Zone 2 (first half men's), Zone 3 (Kid's), Zone 4 (second half men's).
What all needs done when checking customers out?
Check sizes/left and right in box, STATUS, donations (if applicable), add-ons, and Tru-Rating.
How should quads be displayed on the shoe wall? (multiple responses)
A quad cannot be right beside each other unless its a split quad. Sale shoes cannot be quaded.
According to the VM pack, how should Nike apparel flow? (In Order)
Tech Fleece, Air Max, Tape, Hybrid, and Heritage.
How should back stock apparel be put up?
Alphabetical order, pants tucked, shorts on the bottom, standardized and ready to go out.
How often are till counts and orders supposed to be done?
12, 3, 6
What are the requirements of an A Frame? (multiple responses)
Last pair, or last couple pairs, Sale shoes
Visible Air>Performance>Modern Lifestyle>Court>Skate>Street>Basketball>Chunky>Boot>Sandal
What are the 5 fundamentals of visual merchandising?
Cleanliness, sizing, replenishment, pricing, and standards.
What is the protocol for shipment?
Make sure no boxes are opened, scan in carton and make sure the items match the handheld manifest, and put out items within 24 hours of receiving.
What should be cleaned before closing?
Benches, fixtures, black poles, cash wrap need wiped down. Floors should be swept. Apparel should be standarized. Accessories should be filled.
What does GOALS stand for?
Greet, Observe, Ask, Listen, Serve