My neighbor's house is on fire
FBL NCO
A valid TC AOS is showing for the address provided by the alarm company
Enter a new FIN FO and document the active TC
FM
Fire Marshal
I smell something burning in my house but cannot see anything
FIN BI
Enter the call as a FIN FO, document the active TC in the notes.
CH
Chief
A tree has fallen into my house, nobody is trapped inside
FIN BI
A TC INFO is showing for the address provided, the notes state to dispatch FAL as FIN/FO.
Enter a new FIN FO and document the active TC
Assistant Chief, voiced on radio as "Assistant"
There is a water leak from the upstairs apartment, flooding my apartment
FIN FO
The caller is attempting to place an alarm out of service for a month, what should they be told?
The alarm can only be placed out of service for a maximum of 36 hours, you must call back at least every 36 hours to keep the alarm out of service
DC
Deputy Chief, voiced on radio as "Deputy"
A tree has fallen into my house and I cannot get out
FRT
A TC INFO is showing for the address provided, the notes state the Fire Marshal is on location testing the alarm
CT
Captain