Sales
What 4 things do you need for a legit Soft Set?
1. Name
2. Address
3. Phone number
4. A definite date and time scheduled to come back.
What is T1?
“How long have you been thinking about protecting
your home with the Best Choice in roofing systems?”
What are the 2 types of insurance Policies?
ACV and RCV
Who Established BCR?
Wayne Holloway
What is the structure you often find above a chimney and what dimensions should be considered in regards to code?
Cricket
30 inches or more its required
What Does SLAP stand for?
Say Hi, Break the Ice
Let them know why your there
Ask an open-ended Question
Present to their answer
What is T2
“What made you decide to buy today?”
What are the 2 types of claims?
Sudden-and-Accidental (Ack of God)
What Did Owens Corning Invent?
Fiberglass
Name 2 primary types of ventilation.
Hint: Ridge vent is not one
Intake vents – fresh air is drawn into the attic.
Exhaust vents – hot or moist air in the attic is released out of the attic.
What are the 2 types of questions you can ask at the door?
Open ended
Close Ended
What Question do you ask before you go into the company story?
“What standards do you have for the company that you are going to trust with your home for this project?”
“Would you agree that the company is as important, if not more important, than the product itself?”
“Other than our advertising, what specifically do you know about Best Choice Roofing?”
What are the 2 types of deductables?
Flat Dollar
Percentage
Explain the commission percentages and packages
Insurance=9% + 250 Deductible split
Standard=10%
Ultimate Plus=16%
How Many nails per shingle do we use when installing a Duration Shingle?
6 Nails
What is it called when you knock on doors surrounding an active install?
Cloverleafing
What is the Pre-Close QUestion?
Well, I have a question for you. Other than the price or payment, is there any reason we couldn't go ahead and get your job started today?
What are the 4 types of Adjusters
Desk Adjusters
Staff Adjusters
CAT Adjusters
3rd Party
When was BCR founded?
2009
Explain Ice and water shield, where it goes on what packages.
Ice and Water shield goes in all valleys and penetrations on every install.
On Ultimate Plus Package it goes around the entire perimeter
What is the 6th step of the 8-step Process?
Color-Picking Party
What do you say right before presenting the estimate?
"GREAT!!!"
"I am not going to let price or payment stand in the way of you getting what you want, need and deserve for you, your family and your home.
What are 3 reasons you could be "Non-Renewed" for insurance?
1.) You fail to pay the premium.
2.) You have committed fraud or made serious misrepresentations on your application.
3.) You file multiple ‘At-Fault’ claims
Name 3 things that Qualify BCR as a Platinum Preferred Contractor?
Hint: 8 points on the PowerPoint
Be in good standing with the Better Business Bureau
Screened for financial stability and customer service
Have not filed bankruptcy in the last seven years
Hold at least $1 million dollars in general liability insurance
Been in business for a minimum of three years
Carry all required state and local licensing and insurance
PURCHASE MASSIVE AMOUNTS OF SHINGLES!
Pass random workmanship inspections to prove quality work
What's the definition of Flashing?
Thin, flexible metal material that roofers install to direct water away from certain areas (walls, chimneys, valleys, skylights) of your roof.