Lead Writing
Office Operations
Computer Stuff
COUNTY & STATE
Incident & Building Types
100

What site/app/program do we use to send out text / pre-alerts

TEXT 180

100

What is your work email address?

?@fireleads.com

100

Are you learning anything?

: )

100

What county and state is Danville in?

Contra Costa County, CA

100

What is the buliding type for this address: 

3015 Knox Avenue Northeast, Salem, OR 97301

Residential

200

What is the most important thing to remember when sending a lead out?

BCC!!
Make sure the Bcc is selected and never ever ever send anything if it says To: 

200

What is the door code to our office?

0811 or 0420

200
Do we include Property Values on commercial buildings?

No, leave it as "NA" 

200

What Fire Department responds to Puyallup WA?

Central Pierce County Fire

200

What is the building type for this address: 

1301 McHenry Ave, Modesto, CA 95350


Commercial

300

True or False: 

You need to remember to change the time of the call when they arrive on scene. 

FALSE. The time is the time. It stays the same. We use the start of the incident and thats the only time we continue to use throughout the entire call.

300

What is the site/app/program we use for timekeeping?

Jibble

300

Where do you find the property information, like the square footage of a house? List BOTH websites we use, the primary one and the back up one.

Zillow or FastPeopleSearch. Redfin or the County Assessor sites is also acceptable.

300

What county is Lynnwood WA in?

Snohomish

300

A fire that started on the stove has extended into the cabinets, wall, and into the kitchen. What is the incident type?

Structure Fire. Hint: It extended into the Wall. 

400

How long do you have to send out your initial pre-alert?

Ideally get it out within 5 minutes of the start of the incident. 

400

What is our dispatch phone number?

775-306-3473

400

What site do you go to to listen to a fire live as it's happening?

Broadcastify

400

What state is Beaver County in?

Pennsylvania

400

A fire in a dryer started in a laundromat. It extended into a second dryer and burnt a laundry basket. What is the INCIDENT AND BUILDING type for this call?

FIRE OR APPLIANCE FIRE & Commercial Building

500
Describe how to link your address in the lead

Type out address in lead. Bold it and select/highlight it. Copy the url of the google map of the address. Click on the picture icon in the top right and select "Link". Paste the url in the bar. Hit save. 

500

How many breaks should you take in a 6 hour shift?

How many breaks should you take in a 12 hour shift?

How long are each break?

1 15 min for a 6 hour shift

2 15 min and 1 hr lunch for a 12 hour shift

For misc hour shifts- 1 15 minute break for each 4 hours worked. If you work more than 8 hours, you must take a lunch. 

500

?What bookmark folder do you use when looking for a property owner

County Assesor Files

500

Which county below is in California?

King - Maricopa - Pima

HA! Trick!!  NONE OF THEM! 

500

A homeless encampment fire spread to the siding and roofing material of the KMart in Citrus Heights. What is the INCIDENT TYPE, BULDING TYPE and County and State for this call?

Exterior Fire, Commercial Building, Sacramento County, CA.