Show:
General
Download/Upload
Permissions & Protections
Q&A
Reports
100
If a user who has definitely been invited to a data room hasn't received their login credentials, what advice would you give them?
What is ask them to whitelist the domain @firmexpostmaster.com
100
I got the file path error, what should i do?
What is - use doc exchange for desktop - save to c drive - exclude numbering
100

What is the difference between Project Role and Content Role?

What is project role is what areas of the project the user can see, content role is default behaviour of documents and folders towards a group

100
Which Q&A emails cannot be turned off in the data room?
What is Task Emails
100
Which report will show me if the user has accepted the NDA yet?
What is User Status by User
200
I keep getting logged out every few minutes. What's happening?
What is someone else is using your credentials.
200
I'm an admin - can I enable bulk download for some groups but not others?
What is NO
200

Which document protections require a plugin?

What is No Print, Lock to Computer, Expire Access

200

DAILY DOUBLE What does RFP stand for?

What is Request for Proposal

200

When are storage reports updated?

What is 3 AM EST

300
Can I change the numbering schema on a sub-sub folder but not the parent folders?
What is NO
300
I'm uploading files to my data room but I'm getting the message "File has been modified in the process of uploading." What am I doing wrong?
What is Uploading from a shared drive.
300

When advising users how to set permissions on subfolders, and creating view paths in the data room, what 2 should we make sure we tell them about?

What is the View As tool and the Inheritance or Jay Soo Rule.

300
What is the limit on how many questions a group can submit?
What is there is no limit - but there can be guidelines set in the data room by the Admin
300

DAILY DOUBLE Report that shows me what document protection a specific group has on each document.

What is the Export Access report in View As.

400
The NDA cannot be loaded. What do I do?
What is try and incognito window or clear cookies/cache.
400
DAILY DOUBLE I download a document but I get the message "This is a protected document. Saving it now will damage it." I downloaded Seclore, what might be the reason I can't see the file?
What is the file is not being associated with Seclore properly
400

When the document title is not able to be clicked, but I have Viewer access on it

What is an encrypted document with firmex protection applied
400

Who can turn on Q&A for the project

What is Project Admins and Project Managers

400
In my Log In Activity by User report, what is the difference between Expired and Terminated?
What is Expired - session timed out Terminated - new session opened while another was active
500
The name of the feature request that we should be linking to each time we have a question about setting permissions on specific folders

What is super grid?

500

When i try to do a bulk download or everything in the data room I get an error to try later or contact support

I am Member/No Access and I'm downloading from Doc Sharing

500

Error code that usually means the excel file is too large for a watermark to be applied or perhaps there is a macro in the excel file.

What is Error Code 8

500

The Q&A role that proposes answers and can view all questions and answers.

What is expert

500

In the Document Activity by User report, what does Document Copy show you?

What is It shows you which documents were copied over during Copy Project