First Citizens History
In what year was First Citizens bank originally founded?
1898
What is the due date to have retention boxed up by?
July 13th
Which FCB account gives you preferred rates on Equity Lines and select CD's?
Prestige Checking account
What is the minimum opening deposit for all business accounts?
$100
If a customer opened an account after June 10th, what week will their debit cards be mailed out?
Week of September 7th/8th
Where is First Citizens Bank headquartered today?
Raleigh, NC
Under Digital & Transfer services in Digital Banking how much does it cost for a proof of payment?
$10
How can a customer on Select Checking avoid the $12 monthly maintenance fee?
Have an average daily balance of $1,500 OR receive a direct deposit of $250+.
In the Business Banking II product, how many treasury products can you receive a discount on?
2
How long do customers have to change their direct deposits?
120 days after conversion
What number did First Citizens Bank land at on Forbes List of Americas Best Employers for company culture in 2026?
68
What recognition program is out there for SSR/OSS? (Associate Bankers)
Connector Referral Program and they earn a Spark award
Which account avoids the $25 monthly maintenance fee if they have a direct deposit of $6,500?
Prestige Checking account
If a business is just getting started or has low activity, which business account is the best recommendation?
Business Banking Account
At First Citizens bank, where do you have to log your outside activities or conflicts of interest at?
Star Compliance
Which phrase reflects First Citizens' long-standing brand promise?
Forever First
what is the daily cutoff time for sending a DOMESTIC wire at First Citizens Bank?
5pm CT
If a customer is currently on a Smart Advantage or Smart money checking account, which account will they convert to?
Primary Checking account
What does the minimum daily ledger balance need to maintain on a Business Savings account in order to waive the $5 monthly maintenance fee?
$300
When is your July training due?
July 31
What is First Citizens Bank "The Forever First Vision" ?
Build lasting financial security for our clients, colleagues and communities.
What dates is FCB going to begin converting ATMs?
August 25 thru the following week of conversion.
What card do we offer at BMO that FCB doesn't offer?
Which Business Card offers a bonus of 10,000 points after $3,000 spent within 90 days?
Rewards Card
If a client prefers to stay with BMO, can we re-house their account at a different (non-transitioning) branch?
No, clients are not able to opt out of the transition, even if their account is re-housed at a different BUC (exception of limited accounts that include opt-out rights such as wealth mngt and ira)