This is how we describe The Collective membership
What is "Our most popular"
Class grace Period
What is 10 minutes
The tool is used to communicate with our members and Trials
What is FitHive
Your Manager says this when you may move forward with something.
What is Green light?
This is the 2nd step in the intro session process
Success Form
3 Kinds of People in sales
What is Tigers, Horses and Dogs
Cancellation notice
What is 21 days
This tool is used to support and inform our members
What is Circle
This is what OAD stands for
What is Over attention to Detail
This is how to answer incoming calls.
What is Thank you for calling The Collective this is (name), may I ask your name please?"
The ABC of sales
This clogs up the filters in the cold tubs
What is Cotton clothing
This tool is where what gets measured gets improved.
What is Excel Tracker
You ask this after their first class
What is "how is the body feeling?"
Cancellation notice steps are not complete until..
What is inform team in the whatsapp chat.
What is buying questions.
Members are automatically added to classes from the wait list up to what hour
Where shift KPI's are uploaded
What is the FI Scorecard.
What we say when recognizing a pattern in someone
This is typically the last step in the new member on boarding process
What is ASK FOR REFERRALS
I cannot commit because xyz are usually
Our Core Values
What is WOW, Contagiasm, Extreme ownership and 1% Better.
Compute Revenue lost via Cancel
What is Membership price x 4
This is written on the walls in the recovery room.
Respond vs react
This first action step set for all first class bookings