Sharepoint
Name 3 functions that you think you'll use Sharepoint the most for...
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What are 3 out of the 7 Core Values of First National Bank...
Respect, Friendly, Accountable, Community Focused, Dedicated, Trustworthy, & Integrity
What does CIP stand for?
Customer Identification Program
How many people are on the Board of Directors?
8 including our President and CEO
Who should you reach out to id you have questions about Branch Operations?
Tiffany Dow or Matt Plourde
What resource would you use to find which branch Tony McKim works from?
Employee Directory
How are Universal Bankers different than traditional Tellers?
Universal Bankers are multi-talented people that have been trained to handle a wide range of tasks outside of the scope of practice of a traditional teller.
What does BSA require?
Financial Institutions to keep records of $10,000 transactions or over using CTR
What is the difference between IT and App Support?
IT deals with all of the programming like Xperience and Outlook, where App Support deals with the hardware of your computer.
If you have questions about payroll or insurance who would you reach out to?
Denise Griffin or Savanah Wooton
Name 3 out of the 5 places you can submit a help desk ticket to...
IT, App Support, Deposit Support Services, Loan Operations, Facilities
Name 3 ways to verify an external customer (over the phone)
D.O.B., Last 4 digits of their Social Security Number, Mother's Maiden Name, Account #, Date/Amount of last transaction, Where does their direct deposit come from, or the amount/location of their last debit card transaction.
Who are transactors and benefactors?
Transactors are the people making the transaction at the bank. Benefactors are the parties that benefit from the transaction.
Why do we have a Compliance team?
Financial Institutions get audited by the government to make sure everyone in the bank is up to date on rules and regulations, and also that we have been following them. Our Compliance team makes sure we are successful in doing so.
Who is Rick Elder?
The Treasurer and CFO
What is the CEO Blog used for
Tony's Friday Chats
We are a community bank, where do we limit doing business with?
Inside the state of Maine, but preferably in our communities.
What does SAR stand for?
Suspicious Activity Report
What does Deposit Support Services do?
They do all of the "behind the scenes" work to make sure all of the deposits go through and they assist with wires, debit cards, mobile banking, and deposit product support.
Every year each employee of FNB takes compliance training, who is in charge of Compliance?
Emily Cantillo
How would you find the branch email for the Bangor branch?
You'd chose the Bangor Branch under the Branch Administration tab
How to verify internal customers?
What major event was the Patriot Act created after?
September 11, 2001
What is the dollar amount that differentiates FN Wealth Management and FN Investment Services?
$250,000
Who is Carrie Warren?
The Senior Executive Assistant to the CEO