EC-071
keeps accurate expense records.
What is financial analysis
The ability to see the "big picture" and think about how things will work together
What is Conceptual Skills
Pay or wages for work completed
What is Compensation
Having positive customer relations means making customers
What is Happy
The rivalry between two or more businesses to attract scarce customer dollars
What is Competition
a business makes money to fulfill a specific mission or undertaking.
what is a nonprofit?
Top-level management
What is Executive Management
Advantages or payments employees receive in addition to their wages (e.g., sick time, holiday pay, health insurance)
What is Benefits
Building positive customer relations is one of the least expensive ways for a business to
What is Compete With Other Businesses
An illegal agreement that forbids customers from buying goods and services from competitors
What is Exclusive agreement
an organized effort to produce and/or distribute goods and services.
What is a business?
Groups of activities related to management (i.e., planning, organizing, staffing, directing, and controlling)
What is Management function
A project organized and sponsored by a company to help its employees
What is Employee-assistance programs
Businesses strive to retain current customers because
What is It's less expensive than attracting new customers.
A federal regulation that established a regulatory agency, the Federal Trade Commission (FTC), to monitor business activities in order to prevent unfair competition
What is Federal Trade Commission Act
these primary business activities (actions taken by businesses to generate profits or to reach financial goals) are the main things busi-nesses do to keep production going.
What is the significance of the primary business activities.
Long-range planning (three to five years) for the company as a whole
What is Strategic Planning
Human resources management tasks that must be performed when a new employee joins the company (e.g., orientation and paperwork)
What are On-boarding activities
As an employee, you can help your company build positive customer relations by
What is Reporting customer feedback
A type of market structure in which a market is controlled by one supplier, and there are no substitute goods or services readily available
What is Monopoly
making sure that a business has enough of a product in stock without having too much on hand
What is inventory management
Groups of activities related to management (i.e., planning, organizing, staffing, directing, and controlling)
What is Management function
Job preparation or induction training in which new employees are acquainted with their surroundings and are given general information about the company and its policies as well as specific information about their jobs
What is Orientation
Technology aids positive customer relations because it gives customers
What is Greater access to the business
A market structure in which there are many businesses selling a lot of identical products for about the same price to many buyers; also known as pure competition
What is Perfect competition